Thank You letters to VOOM and Charles Dolan

**Voomster** · 01-27-2005 02:41 AM

There is no question in my mind the Voom's HD experience gave us a sample of the future of HD programming in years to come.

HD viewers like my self were allowed to be part of history in HD a portal to the Future of HD programming years ahead in our future. I will Never Ever be happy

with any Satellite or cable provider
who gives me lesser quality than Voom or any fewer stations than VoomHD

I love my Voom HD Service

, I will remain a customer in support

and feel I was among the prividledged few who for a short period of time who got a taste of the future of HD Satellite Television , in current real time

Proud and Privileged to be:

the Voomster

Supporter Since April 2004

**mr_snerdly** · 01-27-2005 10:52 AM

Dear Mr. Dolan,

I was a loyal Dish Network customer until I purchased an HDTV. I was disenchanted with not only their lack of HD content, but their lack of ambition to deliver HD content. I was later told about Voom by a family member and quickly signed up for your service. I believe Voom just did it better than any other TV service in the country, and I was happy to be on the cusp of the revolution. You proved HD programming can be delivered at a reasonable rate to customers, and that fact will always remain with me as I judge other services in the future.

Thank you for being the innovator in the HD market, and having the guts to say, "It can be done and we are going to do it". As long as Voom is broadcasting, you have a loyal customer.

--Patrick McCleary, Syracuse Utah

**rickaren** · 01-27-2005 01:10 PM

To: Mr. Charles Dolan
Cablevision/Voom

January 27, 2005

Dear Mr. Dolan,

I signed up for VOOM back in March of last year. I was so impressed with all the HD that I decided to upgrade my home entertainment room into a “Home Theater”. I ordered six leather powered recliners, and after receiving them started construction on a riser for second row seating complete with ramps and railings. I also upgraded lighting that included five wall sconces with remote control. The reason I bring this to your attention is that without VOOM I would never considered this expensive and time consuming project! After completing this effort I posted a 25 picture album on the Internet, on how to build a home theater riser. To date it has received over 3,200 “Hits” with 1,618 last week! Boy what a response. I am shocked. All this interest surely involves viewing High Definition. VOOM showed us what is available (Wife approved this project and loves VOOM) and we made an investment in the future. Hopefully VOOM and your vision can continue for years to come. Wishing only the best to you in the future and thanks for showing all your customers what real HD programming looks like!

Sincerely,

Rick B. Moore
Noblesville, Indiana

**Ilya** · 01-27-2005 03:33 PM

A reply from Mr. Dolan's assistant:

"On behalf of Mr. Dolan, we want to express our sincerest thanks and appreciation to everyone in your group for their support of Voom. Your kind words have been gratifying."

I am sending the next batch of the letters this afternoon. Keep it coming!

**SMT** · 01-27-2005 03:48 PM

Mr. Dolan

Thank you for providing the best in HDTV. The VOOM service was a deciding factor in my purchase of an HDTV. I've had nothing but great experiences with every level of service with in VOOM. There is not another provider that can match what you provided. You have set the standard for which all others currently fall way short.

As long as VOOM is broadcasting I am one happy customer.

Steve Teeney
Aubrey Texas

**Blizz** · 01-27-2005 05:08 PM

Mr. Dolan
Thank you for Voom. I have had both DTV and Dish, but with the purchase of my first HD tv and my start of Voom service in mid December I had no idea how good a tv could look. Along with the 5.1 audio feed, the home theater experience I enjoy is the envy of my friends. Please keep Voom operating. Thank You

**imported_chickentender** · 01-27-2005 08:34 PM

Mr. Dolan,

VOOM is IT. I've only subscribed a short time and am still amazed when I turn on the system. Thanks for your vision and good luck to you, Voom, and all of us who support it.

Cheers,

**Voom, Voom** · 01-27-2005 09:05 PM

Mr. Dolan,

You paved the way for HDTV Content! While other providers danced around the subject of HDTV by offering 4 or 5 HD channels, you’ve been constantly adding HD content. Finally someone listened to us and brought tons of HD to the market! Now like everyone says, “If it isn’t HD, it isn’t worth watching!” So I want to thank you Mr. Dolan and everyone at Voom for bringing us what we want, High Definition Television. It seems like Voom is going through some uncertain times right now and I just want to let you know that I back you 100% along with many, many people who cant live without Voom!!!

Thanks for your time,

~Justin Stockton

Coeur d'Alene, Idaho

Supporter since May 04’

**Raylessans** · 01-29-2005 03:10 PM

Mr. Dolan,

I purchased Voom and had it installed on Jan. 19th, one day before the ill-fated meeting of your board. I have been a Dish sub for over 5 years, (and will miss the DVR and the RSN), but you definitely have the best product. Your picture quality and choices are so much superior. It would be a shame that just after your get the product into position to take on the big boys directly for the SD subscribers, you would have to pull the plug. Marketing a new service is tough and I understand HD did not take off as quickly as some would have thought, but this is the year of HD. I hope it is not a year to late. And you have the best product for HD out there today and with your future plans, the best product for SD as well.
I agree with your vision, that the future of television is not cable, but satellite. And the future of satellite is Voom.

Ray Lessans

**kfried001** · 01-30-2005 06:36 AM

Mr Dolan,
You are a visionary and it is unfortunate that the business climate is geared toward short-term shareholder value. VOOM is a great services and with the recent announcements such as new channels to fill the SD gape,, DVR etc.. VOOM would be in a very viable position to compete with Direct TV and Dishnetwork.

Finally all of the technical issues have been worked out in the IRD/STB, the rebranding was great, essential missing SD channels were to be added + more HD channels, installations are going smoothly and everything was finally falling into place. What was the board thinking when VOOM is now on the cusp of making itselft a more viable provider than any other. What venture of this magnitude would only be given a little over a year to become profitable. Give VOOM 1-2 more years and I think it would 1 mill subs by end of 2005 and probably 2 mill by end of 2006. You can't get Cinemax HD, TMC HD, Encore HD plus the originals anywhere else. Other than Gallery, Utlra, MOOV/LAB, Autction and Divine, the VOOM originals are awsome.

I hope you are able to lease some space off of Rainbow 1, and with the new satellite add the missing SD channels, cut out HDnews, Auction, Gallery, LAB, Ultra, combine Worldsport & Rush Programming maybe combine some of the movie channels like GuyTV and FU or some other combo to reduce bandwidth, add Hdnet, Inhd1 & 2 and keep VOOM alive. Direct TV and Echostar won't be headed in the same direction, They don't even offer Starz HD or Cinemax HD. Prove to the world Mr. Dolan that your last vision is a success. Don't quit now, don't retire without this dream being a success.

PLEASE KEEP VOOM ALIVE. IT WILL BE A SUCCESS NOW THAT ALL THE MISSING PIECES ARE GOING TO BE ADDRESSED.

Regards,
Ken Fried