Thread: Vooms Customer Service

I am going to cancel my voom if I can ever get through to Customer Service. I have been on hold for more than 1 hour each of the last 3 days and still have not received customer service. The customer service department of voom is the worst I have ever experienced, with customer service like this it is just a matter of time before voom goes under. I understand now why one out of every 5 customers has been canceling.

Does anyone have an Idea how I can get hold of Voom to Cancel, this is truly unbelievable.

Take a look at this thread.

Jerry

tried that number as well and still on hold with that number for the last 30 minutes, wow no wonder they offer a no obligation trial for they know you will never get through to cancel.

call again and choose the first option (dial #1), they'll answer right away

Cancel your credit card and tell the card company you need a new number. Then don't worry about it. Voom will call you and you can answer the phone when you like to, just like they do.

Originally Posted by ram1220

Cancel your credit card and tell the card company you need a new number. Then don't worry about it. Voom will call you and you can answer the phone when you like to, just like they do.

That won't work. If you don't believe me, call the 800 number on your credit card and ask them.