I stopped calling. It just pisses me off. And I get no results.
I've started emailing now.
I didn't mention, I can't use MSS or stream from the website.
I've narrowed it down a little.
It seems to work on my company laptop, which runs Windows XP, and Media Player 11 for XP.
I use Windows Vista and Media Player 11 for Vista on MY laptop, which won't play!!!