Monday's update for SIRIUS (Mazda owners)

**GadgetRick** · 10-09-2006 03:37 PM

Don't waste your time pulling a fuse, disconnecting the battery or anything like that. Don't waste your time going to the dealer either. They can't help you either. Sirius is the one who must initiate the fix and nobody seems to know what that fix is.

I think it's a bit premature to think Sirius has a fix but is bickering over who should pay. I don't believe that anyway. I honestly think they don't know how to fix it. However, I'm not convinced they're making this as much of a priority as it would be if this problem were affecting all of the Sportsters out there or some other more common Sirius receiver. However, I have NO evidence to support that feeling, it is purely just my opinion.

The Rickster

**limmylo** · 10-09-2006 04:45 PM

Sirius AND Mazda have both said that they have figured out a solution and that we will be contacted by either email, snail mail OR phone call. It is a good idea to at least contact the corporate office of Sirius so you can be on their email list. It sounds like we will hear by Wed-Fri sometime. I think that the customer service has been horrendous. Mistakes will happen but for a company that is struggling to stay affloat and going head to head with XM I would think that CS would be a priority.
Everyone you call keeps saying that they're working on it and will contact you. What a bunch of BS. We have the right to be given more information than that.
I would love to threaten to cancel my 4 subscriptions but I really like and want the service.
I was told on Saturday what I mentioned before. That there will be a temporary fix as in a new signal sent out....but ultimately the units will have to be replaced. I hope this is not true but at this stage that would be better than this waiting game.
I still think it is a good idea to call every day to push the issue. Does everyone have the tel # for the corporate office of Sirius and the 1-800 # for Mazda. They are both easy to find.

**dynamitega** · 10-09-2006 05:10 PM

I've had this issue since the 26th last month, but I got in my car today and it worked. I was amazed that I could hear the 184 channel and then I started flipping channels around in amazement. Seems to be working very well for me.

I own a '06 Mazda3 that had the factory Sirius Radio installed.

**swt_man99** · 10-09-2006 05:34 PM

Originally Posted by dynamitega

I've had this issue since the 26th last month, but I got in my car today and it worked. I was amazed that I could hear the 184 channel and then I started flipping channels around in amazement. Seems to be working very well for me.

I own a '06 Mazda3 that had the factory Sirius Radio installed.

Wow, I read your post, and I literally ran out to my 3. To my dismay, still "Updating Screen of Death!" Will it ever end?

**VMG** · 10-09-2006 07:25 PM

I don't believe the guy with the Mazda 3. When I hear it from some of the others or if mine starts working I'll believe it then. By now both Mazda and Sirius know what styles of modules work and which do not. Just give me one of the types that does and they can figure out on their own time why the others do not. This has gone on long enough.

**dynamitega** · 10-09-2006 07:51 PM

Originally Posted by swt_man99

Wow, I read your post, and I literally ran out to my 3. To my dismay, still "Updating Screen of Death!" Will it ever end?

It didn't work the first time, it did the "Updating" routine, then I flipped to AM, then back and it worked. It shocked me because I heard talking but it didn't sound like ESPN Radio (what I had it tuned to on the regular radio) and it was amazingly clear, so I looked back at the console and it said "Weatherwatch" or something like that. This was about 1pm pacific time that this happened and I'm in So Cal.

I had called them about it last night to get on "the list" that everyone was talking about here and the Rep told me that they have people working on it. He seemed to know what I was talking about and tried to get me some extra service time (I'm on the 6 months free thing already), but he couldn't, but he added me to the email list. Maybe that had something to do with it, I have no idea. Watch, when I go out next time, it'll be back, but it worked on my drive home pretty well, it was nice to not have static for a change.

I didn't look for the new channels that we were supposed to get to see if I got the update (I forget their numbers and they didn't look like anything I'd want to listen to anyways). Hopefully some others out there get fixed soon... I find it strange that only mine worked (yay Howard Stern and NFL Radio).

**VMG** · 10-09-2006 08:03 PM

Yea - adding to the email list, that must be it. How about we all go outside and give the finger to the satelite, maybe that will work too.

**tankerman** · 10-09-2006 08:30 PM

Still "updating" here.

You would think that mine would work too.
Since I helped to get this "list " started in the first place.

**limmylo** · 10-09-2006 10:55 PM

I have a 2006 Mazda 3 s with the 2.3L engine. Are both 2006 Mazda 3 and Mazda 3s equipped with the same stereo?
When this guy said that his all of a sudden started working it sounds like a different problem than I have had. Mine has been stuck on updating but NO SOUND and NO STATIC. This guy said that he had static??

According to MAzda and Sirius this afternoon, nothing has happened yet>

**dynamitega** · 10-09-2006 11:24 PM

Originally Posted by limmylo

I have a 2006 Mazda 3 s with the 2.3L engine. Are both 2006 Mazda 3 and Mazda 3s equipped with the same stereo?
When this guy said that his all of a sudden started working it sounds like a different problem than I have had. Mine has been stuck on updating but NO SOUND and NO STATIC. This guy said that he had static??

According to MAzda and Sirius this afternoon, nothing has happened yet>

No static... I had no sound or anything either. When I mentioned static, I was talking about the regular AM/FM radio. I had the same problem as you, just mine works now. And it still worked just now when I was driving around listening to the NFL game on 124.