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  1. #1
    dahenny's Avatar
    dahenny is offline Pub Member / Supporter
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    I received my official letter today.

    ADVERTS 1
    I just got in from work and had a letter from Dominion. They have officially notified me that their DBS service WILL end at the end of Q1. I'll post the letter in a bit. We all new it already, of course.

    Click image for larger version. 

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    Last edited by dahenny; 01-08-2008 at 04:26 PM.

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  3. #2
    RedSavina's Avatar
    RedSavina is offline Supporting Founder
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    Quote Originally Posted by dahenny View Post
    I just got in from work and had a letter from Dominion. They have officially notified me that their DBS service WILL end at the end of Q1. I'll post the letter in a bit. We all new it already, of course.
    After reading the letter, it is apparent that a lot of thought and effort went into the wording. I appreciate that they are finally getting the word out and am slightly surprised at the degree of candor.

    What they need to do next is address how they plan to recognize the lifetime subscribers who have been with them since the beginning. It would be a shame if they alienated the long-term supporters. I don't expect a direct transfer of the lifetime subscription, but do feel firmly that something must be done in terms of programming and/or equipment.

    The optimist in me is encouraged by this letter. The cynic finds lots to infer when reading between the lines...

  4. #3
    JeffH is offline SatelliteGuys Regular
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    Quote Originally Posted by RedSavina View Post
    What they need to do next is address how they plan to recognize the lifetime subscribers who have been with them since the beginning. It would be a shame if they alienated the long-term supporters.
    Don't you mean one time supporters?

  5. #4
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    catkoko is offline SatelliteGuys Regular
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    Not unexpected but very disappointing at best. I say WAIT

    I read your copy as I have not received mine yet. thanks for posting it.

    I would encourage anyone who does receive it and feels wronged to call CS as well as write a final letter to sky angel detailing your complaints and reasons for not continuing with sky angel. Next I would contact dish and ask for Christian channels to be added to the family package

    My complaints are pretty much the same ones that have already been aired. What they have never addressed is the fact that they did NOT LAUNCH the promised NEW SATELLITE in 2002! If they had all this would have been avoided. Instead in 2006 they started looking into it?!!!! too little, too late

    they add insult to injury by saying other alternatives would have required NEW SATELLITE EQUIPMENT and INSTALLATION cost of $350. That alternative would have been cheaper for most, if not all of us. Plus many if not all are capable of installation! Now anyone who wants IPTV has to buy new equipment for each TV, pay subscription for each TV and if lifetime now pay monthly fees. Lifetime members would have been able to purchase new equipment but continue their lifetime membership.

    They say you don't 'NEED" a computer, true BUT you do need INTERNET SERVICE! How many people have internet service without a computer........ Once again a misleading statement.

    We can get a "free" box for ONE TV IF we subscribe for 18 months and give them authorization to auto debit our bank account. i do NOT think so!!! SKY ANGEL kept debiting Canadian accounts after they shut down IPTV!!!! think about that before you sign on the dotted line

    Rob talks about his fathers vision and I truly believe he would not have tossed out the lifetime members this way. IPTV will never reach the people his dad was trying to reach! he says he is preserving is fathers vision. I say to Rob, you have DESTROYED your fathers vision and the credibility of HIS company.

    if they are going to shut us off so be it. If that letter is the best they have to offer I don't expect many lifers will follow them.

    I highly advise waiting as I believe DISH may be more willing to work with us than sky angel has been. they can not do much until sky angel is officially off the air via DBS. So do NOT rush out and sign up for sky angel IPTV. whats the worse that can happen, no TV? We can get caught up on our reading

    when you do make a decision, DISH, DIRECT TV, glorystar etc, write and let all your favorite channels know where you will be watching

  6. #5
    dahenny's Avatar
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    Thread Starter
    The optimist in me is encouraged by this letter. The cynic finds lots to infer when reading between the lines
    Very well said.

    Way back when, when I paid my lifetime fee, I was told that the fee went into a trust fund, called "Dominion Foundation", I think. It was my understanding that the fund would be there indefinitely and generate a perpetual stream of dividends. I'm not too sure how it all was supposed to work, but SA sure sold me on the idea.

  7. #6
    RedSavina's Avatar
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    Quote Originally Posted by JeffH View Post
    Don't you mean one time supporters?
    If you prefer.

    There are those who look at it purely as a cost-for-service situation. Those that do so divide their cost by the number of months of service received to determine the value of their lifetime subscription. (I, too, have done this math.)

    Instead of using only the cost-for-service approach, I also approached this as an investment. I was investing in a company that I thought would be effective in spreading the Gospel. The return on that investment would not necessarily be measured by the service I received, but by the longevity of the company in performing this ministry. As such, my support went beyond a one-time payment: I spoke well of the service and even had a few friends subscribe as a result. While it was not a topic of daily prayer, SkyAngel also received support from me in the form of prayer.

    If IPTV is the best means to continue spreading the Gospel, then great. I'm not convinced, though. Regardless, I am dissatisfied with the way this has been handled and have voiced my concerns elsewhere.

    My desire to see some acknowledgment for lifetime subscribers is wishful thinking that the company would begin treating customers better and give long-time customers a reason to continue advocating the service. It is NOT an indignant statement that they owe me since I have been a lifetime customer for over 10 years.

  8. #7
    RedSavina's Avatar
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    I hope I don't regret this...
    Quote Originally Posted by catkoko View Post
    Next I would contact dish and ask for Christian channels to be added to the family package
    I'm confused. Didn't you say that if NeuLion was involved with porn that you would dump SA? The same logic applies to Dish Network. I'm all for a Christian programming package from Dish Network, but am surprised that you rail against SA while seeming to be supportive of DN.

    when you do make a decision, DISH, DIRECT TV, glorystar etc, write and let all your favorite channels know where you will be watching
    I couldn't agree more! And this might just be the first time I have agreed with you at all.

  9. #8
    RedSavina's Avatar
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    You know, I've pondered this a lot as I've responded to other comments above. And I think I may have stumbled across something.

    At first catkoko's statement about Rob destroying his father's vision got my hackles up. After further consideration I think I agree a little - but maybe not in the way some think.

    The original vision was to spread the Gospel via satellite. The idea being that satellite reaches a vast number of people who could be exposed to God's message. Providing wholesome and entertaining programming to subscribers would seem a secondary goal (and necessary for the company to be viable).

    What I see in this new vision is to provide wholesome and entertaining programming - along with other programming choices - to subscribers. In doing so, hopefully God's message is reinforced with the viewers; it might even be spread via word of mouth.

    Very similar visions, but with a subtle shift in priorities if you ask me!

    So that makes two points in which I agree somewhat with catkoko. Who would have thunk it?

  10. #9
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    catkoko is offline SatelliteGuys Regular
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    Glad we can meet somewhere in the middle !

    As I see it Bob was trying to bring the gospel and TV to those in rural, often poor areas who otherwise had none. The original vision was an angel, descending and spreading to the "corners" of the earth or something along those lines. If the poor could get TV, even "Christian" They would have considered it.

    Rob is bringing something that Bob never envisioned. I don't think any of us could have conceived of it back then.

    IPTV is more suited to the city dwelling, upper middle class. I say that not to offend anyone by my terms. Those in rural areas often don't have internet, never mind high speed or the high incomes needed to pay for it if it should be available. "City" people are more likely to have access to high speed as well as higher incomes. Of course you have inner city areas where people don't even have phones, never mind internet service. Do you realize that in certain neighborhoods in NYC pull fireboxes and pay phones must be made available to reach EMS< FDNY etc. There was an uproar a few years back when they tried to remove them. People there didn't own phones!! Many of us take technology for granted. IN another year those with analog tvs won't have any tv either, due to federal broadcasting changes. Bob had a better chance of reaching those poor people than the new sky angel ever will.

    Christianity is turning into a club for the rich. When you can turn on tv and see a bible offered for $150 there is a problem. Christian books, music and even tv should be available to all who want to hear the truth. Not priced higher than more "worldly" items.

    I said it before these problems with Sky Angel are causing division among the saints, not saving the lost. I see no fruit coming forth from that. I remember bob on tv, sayng how they had no $, didn't charge broadcasters but the Lord would help keep him on the air.

    I don't know how much rob made by selling the licenses but he sold us out for $$ as far as I am concerned. If he had at least attempted to keep dbs going for the lifetimers until the satellite was defunct I think we all would have applauded the effort. Even despite the fact they didn't launch in 2002. Even if he had made the offer to switch lifetimers to IPTV if they purchased equipment I don't think many would have spoken against him. Many would not have followed due to internet or equipment issues but at least he could have tried.

    I am not against IPTV. What I am against is the way we have been treated and the lack of solid information coming from sky angel. A letter in january saying sorry, bye , hope you join us is too little too late.

    I don't recall discussing Neulion or "dumping" sky angel. I think the only this I said was that if it turned out Neulion was also involved in porn like shiftv it might be the end of sky angel. I wouldn't have dumped sky angel as it was already paid for via lifetime. Dumping it wouldn't help. I did discuss shif tv a while back though. I think sky angel made the right decision IF that was truly their reason. however they went about it the wrong way eg no notice to subs, no explanation and continued billing besides.

    I am not familiar with dish and their "porn" other then being told it is not the same category as the smutt shift tv was broadcasting. I have only looked into the family package.

    Of course anyone considering DISH should look further into what dish broadcasts, you brought up a good point

    a house divided agianst itself can not stand.........

  11. #10
    Scroll is offline SatelliteGuys Regular
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    Like I said in the other thread the only fair thing for them to do is just transfer the lifetime over to the IPTV Faith package even if you have to buy the box. How hard can that be? How much expense can there be??

    Yet they are offering the $200 box free for an 18 month commitment. But don't be too worried about the problem of adding a 2nd or 3rd box because if they are accurate about your bandwidth requirements most people will be lucky to just have 1 box work properly.

    I am also concerned about the failure of IPTV Canada and the real likelyhood of history repeating itself.

    I don't know what the $350 solution would have involved but for $200 plus any installation cost you can get a FTA setup now, so it appears like many are choosing to spend that amount anyway.

    However it is becoming abundantly clear that the future of Dominion seems more bleak today because it will now totally depend on a small segment of Christians with little hope of a dramatic increase in subscriptions due to cost & technical concerns. They would likely be better off in the end financially putting their product out there for free somehow and hope the Christian community would rally to support it by donations, which they probably hold little hope of happening since they were hoping that's what would happen with the current DBS method.

    You know the irony here is that I love my Tivos. Can't use 'em for IPTV or for GloryStar. And if I sever with DBS all they'll be good for is OTA broadcasts, which SA was supposed to be an alternative to. And any more even just the daily news is so full of celebrity mumbo jumbo and claims of global warming and other politically correct indoctrination that I'm not even sure I want to record that anymore.

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