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  1. #1
    Aldorion is offline SatelliteGuys Newbie
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    ATT uverse installation.

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    Hello. My parents just had ATT uverse installed at their home. 5 tvs (4HD 1SD), wireless internet and phone. The internet and the phone work great, just problems with the tv's. I noticed that the att techs left the previous wiring that was from TWC. All but one of the cables are old by the way. If I'm not mistakened, TWC uses copper clad wiring, not pure copper like satallite. I'm planning on purchasing a large reel of RG6 and replacing all the wire and cleaning up the install myself. My main question is, is an Att uverse installation supposed to be done with a copper clad or a pure copper RG6 cable? Any advice would be greatly appreciated. Thank you.

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  3. #2
    SatinKzo's Avatar
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    I honestly don't think it would really make a difference. Are they experiencing problems?

    If you are going to be pulling new coax, why not pull some cat5 too and do a cat5 uverse install and elminate the coax completely?
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  4. #3
    Scott Greczkowski's Avatar
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    I would have AT&T come back and rewire it on their dime. They are not supposed to reuse wire. And since your parents are having problems with their television service which is the heart of UVERSE then AT&T needs to get their butt back there and fix it.
    Scott

  5. #4
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    Smile Att

    Quote Originally Posted by Scott Greczkowski View Post
    I would have AT&T come back and rewire it on their dime. They are not supposed to reuse wire. And since your parents are having problems with their television service which is the heart of UVERSE then AT&T needs to get their butt back there and fix it.
    Well said Scott.

    Att has fixed over 6 issues ive had with them.

    Speak to a manager and they will rectify the issue.

    They have been very good in the customer service area.

  6. #5
    Aldorion is offline SatelliteGuys Newbie
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    Thank you all for the advice. I'm really interested in that Cat5 idea SatinKzo. I'll give them a call for my parents and tell them the issues with the initial install. Maybe they'll get all that cable replaced.

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