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Thread: Uverse chat conversation
- 08-17-2011 12:53 PM #1
SatelliteGuys Freshman
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Uverse chat conversation
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This seems to have settled my concerns with uverse, but can anyone verify that what he says below is in fact correct? I have had a few people on the chat tell me all sorts of things trying to "sell" me.
Nehemiah S.: Hello! How may I assist you today?
you: I have 1 hd tv and two regular tvs along with a pc right now. I want to add a laptop and maybe a game system to the mix too, but am concerned about the about of feeds I can use at one time.
you: I want to make sure using a game system or internet will not prevent me from recording or how many shows I can record at the same time.
Nehemiah S.: Using the Internet or gaming system will not affect you from recording or the limit of shows you can record.
you: How many streams are there that can be used at one time?
Nehemiah S.: We recommend not to have more than 10 devices connect at once.
Nehemiah S.: Just to inform you, your storage for recording shows is setup on your receiver so it will not have anything to do with your Internet.
you: So it is possible to record 4 shows at once while using a game system and the internet if all are using uverse?
Nehemiah S.: Yes you are able to record 4 shows at once while using the Internet.
you: I understand the storage isn't on the internet, but I have heard that the bandwidth can be tied up by one device and require the other devices to choose another program or the whole system can lock up
Nehemiah S.: AT&T U-verse uses different technology than traditional cable or satellite TV network. AT&T uses the power of advanced fiber technology to send your TV programs and video over high-speed Internet lines. Unlike traditional cable or satellite (where all available content constantly flows downstream to each customer and has to be switched at the set top box), the U-verse video network only delivers the information that you are requesting, freeing up the stream to also deliver high quality and fast High Speed Internet choices and our U-verse Voice services.
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- 08-17-2011 01:42 PM #2
SatelliteGuys Freshman
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at first read the last part seems settling though a bit of a slaes pitch. On second glance though it doesn't fully help as if I am running a game system and internet with recording aren't I requesting all that data any way. Really unsure if this is the right way for me to go.
- 08-17-2011 02:56 PM #3
What service do you have now?
Dish Setup: 2 Hoppers, 3 Joeys. Programming: AT250 w/ Free HD For Life
Internet: Comcast HSI
Cell Phone: HTC Rezound (Android) - Verizon Wireless
Tablet: Apple iPad 2
Comcast Equipment: Ubee DDM3513 DOCSIS 3.0 Cable Modem, Arris TM722G VoIP Modem.
Radio/Audio Gear: Behringer Ultra-Curve Pro DEQ2496 Audio Processor, Creative Sound Blaster X-Fi Titanium Fatal1ty Pro Sound Card.
- 08-17-2011 02:58 PM #4
SatelliteGuys Freshman
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- Jul 29th, 2011
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Currently have Dish

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