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Thread: Anyone got any good deals through Comcast?

  1. #1
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    Anyone got any good deals through Comcast?

    Has anyone got any deals through Comcast? I called to try see if they would offer me anything better than their normal rates to compare with my current cable rates, but had no luck.

    Has anyone else had luck?


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  3. #2
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    I just got hooked up for the next year... I called, selected the option to cancel the service and told them I was giving them a chance to match the pricing I'd get with DirecTV for a similar package. The savings was going to be $35, so I said they needed to match or beat that.

    A few minutes later, Comcast dropped my bill by $36 and tossed in HBO & Starz for the next twelve months.

    I think the key is going into it with competitive pricing info. This is now the second time I've called in the past two years and gave Comcast first-dibs at my business by presenting them with the numbers from DirecTV and I've had luck both times.

  4. #3
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    Follow Andy's steps... choose the option to cancel and you'll go straight to their retention team. Retention is the department that has the authority to offer deals to current customers. Regular sales and customer service only have access to the offers for new customers

  5. #4
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    I am not yet a customer though - surely it wouldn't make any sense to try get to retention if you are not yet a customer

  6. #5
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    Sorry, thought you were since you said "to compare with my current cable rates" indicated to me you were already a Comcast customer since there is usually only one "cable" provider in an area.

    Are you by chance on a cable system that has recently been acquired by Comcast? If you are I'm not surprised you weren't offered any deals, it usually takes a while for the integrating/upgrading of the acquired system to be done. If not, you must have been talking to a really crappy sales agent if they didn't at least mention their triple play bundles. Try calling again.

  7. #6
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    Nope, not connected to Comcast at all. They mentioned the triple play and all that jazz. I had itemised my current cable bill and all the fees and she gave me the rundown of all the Comcast fees which were more expensive - I tried to pull the - I am trying to decide between Comcast and getting a dish, but other than the standard Triple Play price she didn't try anything else

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