Welcome HOME to SatelliteGuys! We are America's Most Popular Satellite Forum!
- JOIN US AS A MEMBER TO GET RID OF MANY OF THESE ADS INCLUDING THIS BIG AD BOX!!!
- This message (and many of these ads) will appear on every screen until you register! CLICK HERE to Register for FREE!
Switch Video Issue
I've had an ongoing problem for at least the last nine or ten months now with reception of Channels 720 (Big 10 Network) and 791 (NHL Network). At some point later in the evening around 9:30 or 10:00 PM if I go to watch these channels I get a on-screen message that they are not currently available and I should try again later.
Cablevision had techs come down twice only to inform me this was called a "switch video" issue. It was described to me as an engineering design flaw that Cablevision was aware of and working to correct. It seemed to clear up for a while but it's back again. Has anyone else experienced this problem and what was Cablevision's solution?
03-24-2010 11:16 AM
Are you using a TiVo with Cable Card? Or an actual CableVision supplied box?
In short cable companies can't just put a new satellite when they want to add more channels. They only have one copper line coming into your home; they could do all fiber to the house like Verizon. BUT 99.99999% of cable companies will not do that.
So Cisco came (I think it was cisco) up with a way to take that copper line and add many more channels then it can handle. Cablevision put out a standard number of channels that are always on. BUT some channels (I think CV has about 70-90) are only sent over the line and only to the houses that tune to the channel.
Logically its a smart system and I think its a good idea! BUT the issue is well it has some bugs in! Its almost an IPTV system...
This has been an issue for a couple years now with CableVision and many other operators - I think its still a BETA design and should have never been rolled out. BUT it does get people more HD channels and not adding much to the over cost to the company which means as the customer we save as well.
Originally Posted by wmstar
I thank you once again for your input and thoughts.
Originally Posted by johnner1999
Is there a solution for this yet? I have had two techs at my house, all of my lines are clean, low noise, but NHL Network HD, Big Ten Network HD give me the Channel currently not available message. I have to contact a supervisor now. I hate that I am paying for this...
I had an issue while trying to watch one of the Cinemax HD channels last night. STILL very annoying.
The fix is they are doing away with it for everything except international and subscription sports league packages. The transition will come a couple of months after your area goes all digital. They did away with it in CT in September.
Tags for this Thread