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Thread: New Customer - Equipment Swap
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12-28-2010 10:59 PM #1
New Customer - Equipment Swap
So, I'm curious if DirecTV will allow me a swap of the H24 receiver for a HR24 DVR receiver after having been with them only a month (install on 12/03/10)? I know I can call and ask but I thought I'd pose the question to y'all and see if it's even worth a shot?
I probably should have bit the bullet and just opted for the 2nd HR24 when I placed the order but I thought it'd be alright just having 1 HR24 and the other as a non-DVR. Starting to think it was a mistake since we can't record more than 2 shows at 1 time. Nothing new there as Cox had the same limitations but at least now we can watch premium channels in another room whereas it was only basic with Cox.
Any thoughts or suggestions?
Thanks!
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12-28-2010 10:59 PM # ADS
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12-28-2010 11:04 PM #2
Likely not for free, but calling and asking never hurts
DirecTV HR22, H21, H23, HR20, Sanyo PLV-Z 119", Acer H5360 106", Samsung PN51D450 51", Insignia NS-51P680A12 51", Onkyo TX-NR708, Onkyo HT-R550, Yamaha RX-Z, Sony BDP-S570, Sony PS3 (x2), D-Link Gigabit Network, ViaTalk Unlimited Everything VoIP ($13/mo)
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12-29-2010 07:29 AM #3
The way I look at it, go ahead and call, get the other HR24, they will probably charge you the difference.
As for the commitment, your only adding another month.
2 HR24-500's, 2 HR24-100's, SL3 Dish, SWM Dish, AM21, 60" Pioneer Elite, 2 - 42" Pioneer Elite's, Seagate 1.5 TB EHD
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12-29-2010 11:03 AM #4
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Well, just got off the phone with D*. Looks like all they want to do is send me down the upgrade path which will cost me $199 going through them. That sucks because I could've got the HR24 when I placed my order for just $99. Dammit!! The rep apologized but said this was my only route to get the DVR.
Oh well, live & learn I reckon. Just sucks donkey turds because I'm less than a month out from install.
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12-29-2010 11:04 AM #5
"I'm less than a month out from install."
Yep is sucks but that above quote is almost the entire reason..DirecTV HR22, H21, H23, HR20, Sanyo PLV-Z 119", Acer H5360 106", Samsung PN51D450 51", Insignia NS-51P680A12 51", Onkyo TX-NR708, Onkyo HT-R550, Yamaha RX-Z, Sony BDP-S570, Sony PS3 (x2), D-Link Gigabit Network, ViaTalk Unlimited Everything VoIP ($13/mo)
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12-29-2010 12:31 PM #6You MIGHT get a better deal by calling back. It's called csr roulette. Sometimes one will give you a better deal than another one will.
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