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Thread: Renew contract, is it worth it
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02-11-2011 04:41 PM #1
Renew contract, is it worth it
Just a quick question about renewing, what happens when a contract runs out
is there anything for locking back in for another two years? can it be for just one?
Can you get another receiver? anything off, what offers have some of you got
recently,
I read on another tread, that greed has really taken over Dish network
lately and that their not willing to give anything much to retain current customers.
I guess you already have the hole in roof right?
This is a legitimate question I have, I am not trying to be fallacious, I just speak in
blunt terms when it comes to Corporations, I truly believe they are just a cash
rainfall for the few who control them. when you deal with them you will always get
hosed, its just a matter of, how bad and how greedy the CEO is.
TP
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02-11-2011 04:41 PM # ADS
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02-11-2011 04:50 PM #2
Too bad you have chosen to look at life that way. From your post, it looks to me like you want something for nothing. "and that their not willing to give anything much to retain current customers" Like what? They have a service, either you want their service, somebody else's service, or no service. To me, it ends up ME who pays something for you to get something free.
To answer your question, just like the cell phone companies, there is no reason to continue a contract, until a promotion comes along that you want, which requires you to do so. When I wanted to get HD, I had not had a contract in over 12 years. But signing a two year contract greatly reduced my out of pocket cost, so was happy to sign for two years.
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02-11-2011 05:48 PM #3
When you reach the end of your 24 month contract you go onto a month by month basis. If you don't like the regular price you quit. If the standard price is acceptable you continue paying it like most of us. If you want to upgrade your equipment you may get a discount by signing a new 2 year contract.
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02-11-2011 06:32 PM #4
When our customers end their commitment with us, they then have the ability to change things on their account, no minimum programming requirements and you do have the ability to discontinue service with us with no penalties. We hope you choose to stay with us! If you upgrade your receivers, it does require resigning a 24 month commitment with us if you choose to do so. All our current commitments are for 24 months. Any upgrade promotions are handled on an account to account basis. If you would like specific information regarding your account, you can PM me and I will be happy to take a look for you! Thank you and have a nice day!
Mary Catherine Brady
DISH Internet Response Team
2:45pm-11:15pm (MST) Tuesday-Saturday
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02-11-2011 07:09 PM #5
I love Dish, cant remember when I first signed up was back when the latest receiver was the model 4000 and it was Americas top40 back in the 90's sometime. That was back when you had buy all your equipment and pay a local retailer to install Dish did not do installs back then. Have no plans on leaving and would gladly sign up for another 2 year or if they even offered a 4 year contract to keep the cost down.
It is too bad you feel the way you do I agree with Tampa8.
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02-11-2011 07:19 PM #6Don't blame the guy for wondering. It's not like we're not bombarded weekly with ads from Dish offering everything but the kitchen sink to sign up with them as a new sub. It doesn't take a genius to figure out that retention is just as important or should be. I don't think you should necessarily be given anything for signing another 2 year contract but then again it is a two year commitment which is beneficial to Dish. Maybe a half dozen PPV's would be a nice little, "Thanks for your support".
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