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Dish Canceled Which Equipment to Return?
I have canceled dish network and today I got a notification on returning equipment. I own one Vip 622 and the other one was leased. Based on this e-mail, picture attached, I am not sure if I return the receiver or smart card or both? Plus am I paying the shipping fees in this case.
12-30-2011 03:22 PM
the leased receiver and LNB if you can get to it. Also any switches (if installed)
smart card stays in there...some are built in but yes return the card too (just for the leased unit)
Keep the one you own (obviously)
It's pretty clear. You will receive one box and one envelope. The box is for the leased 622 and the envelope is for the owned 622's smart card. You will be charged $15 for the receiver and maybe also for the smart card. They will come with a label and all you have to do is take them to either UPS if that's the shipping method or FedEx.
What confused me is if you look at the screen shot , the leased 622 says Obsolete, and they say a return kit will not be sent for obsolete equipment. Thanks
you dont return the smart card on the owned unit.
thats a glitch in Dish's system. Dish still gives out 622's so you do need to return the leased one
Originally Posted by joogle
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