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Thread: Do I have a dead 922?
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03-08-2012 07:50 PM #7
Dish DIRT members - you know, while I haven't had this problem, it is clear that several experience this same thing. Is it possible to give the official, technical explanation of what this failing is, and why it goes bad? Is there a chip that is faulty, or something that overheats, or what? Or maybe indicate: what does the reconditioning center do to make these units work again? (or are they completely 'toast'?)
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03-08-2012 07:50 PM # ADS
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03-08-2012 07:53 PM #8
It's electronic equipment, and there could be a number of thigns that have failed. In my house (these are not all mine) I have a computer with a power supply that fried my HDD and motherboard, another computer with a bad HDD, and a third that has a dead motherboard.
We do not have access to inverntory, so we aren't able to see what is done to receivers that may be refurbished. All receivers are tested before being sent out to make sure that they are working like newMatthew "Speedy" Gonzales
DISH Internet Response Team
Sunday-Thursday 2:45p-11:15p (MST)
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03-08-2012 09:20 PM #9
Thanks for the response, Matt. However, what I was aiming for was not conjecture or comparison, but something that would say - hey, this is basically what we are seeing create this scenario of a near-dead 922 with high fan noise. It was my hope that there would be some specifics that could be researched and reported. You have to admit - this is a common reported failure scenario.
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03-10-2012 11:20 AM #10
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So I got the replacement 922 yesterday and everything seems to be working fine, however, I noticed something weird with restoring my timers from my main remote with the system wizard. The restore said it was successful, but when I looked at the list of timers, there were only about 50 of the 85 or so timers I had. What's even weirder is that some numbers were missing. So, there was a Timer for 1, 2, 4, 5, 7, etc..., but not 3, 6, etc... I rebooted the receiver and the missing numbers came back, but it just filled in the blanks with the next in line instead of the missing timers. I ended up using the bedroom remote and did the restore process again and all 85 timers came back. Has anyone else seen this?
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03-10-2012 02:53 PM #11
when i had to replace my 922 last november it did the same thing. i ended up just deleting all the timers and redoing them. it was a PITA, since i thought the "backup" feature was suppose to make this easier.
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03-11-2012 02:00 PM #12
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