HR34 not recording some shows, canceling series recordings on it's own
So I had service installed last Friday the 23rd. I setup series recordings. The first issue was on Monday it was set to record Being Human and Lost Girl. Both new episodes(per the first aired date in the guide) and neither one was recorded. The system then also deleted the series recording for Being Human.
On Tuesday the new HD GUI was downloaded and the system rebooted.
Today it was set to record Touch and Person of Interest at 9pm via a series recording. Neither one recorded even though in the guide it showed a record icon on the Touch banner. I then manually told it to record both shows which it did do.
However it went ahead and deleted the series recordings for both of those shows.
A few days ago I set it to record Sandwich Paradise on the Travel Channel. It did not record and the history says it was cancelled.
Now, I do not have any tuner conflicts. At any time slot. At most I have 4 of the 5 tuners going at once and only on one night.
Also several shows, Castle, New Girl and Breaking in are all set to record 1 minute later per the guides start time. Castle at 10:01, New Girl at 9:01 and Breaking in at 9:31. As a result it cut off the beginning of castle as it really did start at 10pm. With New Girl I changed it in advance to record at 9pm because I did not trust the guide was correct however the show started a minute before that and was cut off. Breaking in really did start at 9:31 so that one is fine.
This is the only receiver I have in the house.
I also contacted direct tv with this and am awaiting a response but I thought i'd post here to see if anyone else is having similar issues.
I just noticed mine didn't record Person of Interest either..it was new last night, right? It recorded Touch though. Until now the only problems I've had is it records TOO much, sometimes stuff that isn't first run.
For us, Game of Thrones (which we set to record 1st run) will record tomorrow night, not tonight. Possibly it's a DTV programming issue to where it's not indicating that a show is new so the hr34 skips it? We have been missing several shows lately now that I think about it, and I just don't have time to monitor the timers each day to find a pattern or discover before a show gets skipped.
My only major disappointment with DirecTV since I had it set up over two weeks ago is recording issues. I think I've had DVR service for 10 years or so going all the way back to ReplayTV and I've never had these recording issues until now. It doesn't seem to work like Dish or any cable provider I've seen where it lists "new" or "repeat" in the guide. It shows the date of the initial airing when you go into "info"(not sure what the point of DTV having this different than everyone else) and I wonder if that has anything to do with the recording functionality. I do know it's not acceptable to have so many recording errors when I can't ever recall a recording mistake from a DVR in 10 years when there have been many now in two weeks.