Hi and to Sat Guys!
Originally Posted by kassie ramirez
Are you still getting the same picture on both TV's? Put the receiver in Dual Mode and then check the cables in the back of the receiver and make sure the ones going to the Tv in the same room are located uder the Green TV1 on the back of the reciever and not the Blue TV2. Also, please check TV2 and make sure it is on channel 62 or 73. Once we get the picture set-up properly we can then work on the remotes. Please PM me the account or phone number so I can see what receiver you have. Thank you!
Last edited by maryb@Dish Network; 05-09-2012 at 01:10 AM.
Reason: Added additional step!
Mary Catherine Brady
DISH Internet Response Team
Sunday, Tuesday-Thursday 3:00pm-12:00am (MST) Monday 10:00am-7:00pm (MST)