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Thread: 211k Inital Problem
05-15-2012 04:24 PM #1
211k Inital Problem
Just purchased a 211k and I am having problems in getting beyond the WARNING..Vital program information will now be downloaded into your receiver. Do not disturb or unplug the receiver until this screen disappears. My problem is the screen has not disappeared as it it stuck on the Status: Searching for information bar at the bottom. It has reached the 3/4 mark in green but has been stuck there for over two hours.
Any suggestions? Can I unplug the receiver and start over again without equipment failure, turn the receiver off, remove and replace the wire to the sat? Thanks in advance for your suggestions. I have had many Dish receivers in the past and this is the first time I have every had any problem at all.
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05-15-2012 04:34 PM #2Matthew "Speedy" Gonzales
DISH Internet Response Team
I will be away for a few weeks... but like Arnold once said... "I'll be back!"
05-15-2012 07:40 PM #3