OSD on Denon receiver not showing up after last directv update

[sonydude1966]

My last Directv update for my HR22 was at 2am on 5/22/12. Since then, my Denon AVR-1712 receiver has mostly not shown the OSD (volume bar, onscreen display). This is ONLY on the HR22 input. I have changed the input number, and the problem followed along the input. All other devices work well with the OSD, just the HR22. Every once in a while the OSD will show up. Atleast it did yesterday. Maybe 1 out of 10 times. Today, nothing.

I called Denon, and was told it wasn't a reported problem. The Denon supervisor told me that since it "followed" the input, it was most likely my HR22. He told me to call Directv and report as well. Not sure I wouldn't be wasting my time by doing that. It was also a waste to call Denon, since they just blamed Directv and told me to go to HDMI.com to learn about how the signal is passed.

Anyway, anyone else with a Denon receiver notice this rather annoying problem?

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[teachsac]

Never. I would reset the HR22 first and if that doesn't work reset the denon (unplug for a couple minutes and then plug back in).

S~

[sonydude1966]

Already did unplug the Denon for 10 minutes and even did a factory reset where I had to re-setup all the receiver settings again. Also did a reset of the HR22 by "restarting" and then tried resetting the HR22 back to the default settings, nada.

[texasbrit]

If you mean the OSD generated by the Denon, there's really no way this can be the HR20....

[sonydude1966]

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If you mean the OSD generated by the Denon, there's really no way this can be the HR20....

Well, that's what I initially thought too. But, when I physically change the input (Sat/Cbl to Game 2 on the back of the receiver), the problem follows the HR22. The Denon supervisor (of the regular first tier reps) said it was the device, not the receiver because it doesn't happen with any other connected device. This makes sense to me currently.

Of course, it's really BOTH, now isn't it. A compatibility between the HR22 HDMI output, and the Denon receiver reading the signal.

If it's not the HR22 and the newest firmware update, then I can't explain the issue following ONLY my HR22. I have a Blu-ray player, DVD player, and Roku devices, that do not have the issue.

[charper1]

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If you mean the OSD generated by the Denon, there's really no way this can be the HR20....

my assumption he is talking about the DirecTV GUI passing thru the Denon via HDMI; correct?