Got a call from DISH Network today. They said they my receivers weren't updating or something?

[Claude Greiner]

When setting up a new account, we are susposed to tell all new customers...

For your protection, DISH Network will never call you, email you and ask for your account information such as account number, receiver number, social security number, credit card, debit card or pin. Please do not give out this information.

Last time the audit department called me, I repeated that line to them.

So they shut down all my receivers except for 1 and made me call in to get them turned back on. So, so much for expecting them to honor their own policy in telling customers not to give out their personal account info.



I wish they would call and harrass me again, I'll tell them to shut down my entire account

[Whiteyguy]

on the agreements that all customers have to sign when starting a new account or upgrading. the last part of the contract says that they can call u if your late on a payment. so yes they can call.

[osu1991]

I told them the last time I got audited it would be the one and only time I would do a audit, the next time they can shut it off, because I won't waste my time. I'll just call Directv or Cox. Customers shouldn't be harassed like that.

They must have been targeting Oklahoma at that time, as my sister, dad and inlaws all got audited the same week. They were rude and accused me off lying and telling me my house wasn't big enough to need the 4 receivers I had, they shut my dad's 2 receivers off because he was in the hospital for 2 weeks and no one was home to answer the phone.

[cnmurray8]

I am reading these posts with shock. Why would anyone put up with that from a company you pay money too. I would just leave. An audit for tv watching. I am amazed at this.

[mdram]

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its to prevent account stacking, wich does happen

[Scherrman]

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I am reading these posts with shock. Why would anyone put up with that from a company you pay money too. I would just leave. An audit for tv watching. I am amazed at this.

Because there are people out there that ruin it for all of the good customers out there. All dish is trying to do is take care of business and I don't blame them.