Got a call from DISH Network today. They said they my receivers weren't updating or something?

[msmith198025]

I do not like the way some of the members of the audit team act towards the customers, but I do understand WHY they (Dish) do it.

[Islandguy43]

I really hate standing up for Dish but calling for an appointment would defeat the purpose of trying to catch someone giving or renting a receiver to a friend or family member at another address. The thief would just make sure the appointment date and time gave him enough time to get the receiver back to his house.



Account stacking is a kind of "theft of service" crime and could possibly get someone prosecuted. But I have always wondered how much Dish figures it looses verses how much business is run off because of the often heavy-handed tactics they employ to suppress it.

Yes, but they need to use some common sense, and depending on the case give them some slack. I.E. my father is 95 yrs old and he is very fortunate to be able to still drive, use his cellphone and his tv remote; but we had to drop his digitial cable and get him straight old analog cable tv, because he was always pushing the wrong buttons on the cable remote and ending up with blank screens on his tv.

[dare2be]

Claude never said that Dish wont call he said they wont call and ask for sensitive info like SSN, credit card #'s and the like. They will most certainly call if you misss a payment which is totally different.

Claude specifically mentioned receiver numbers as part of the sensitive info, which the audit team DOES ask for. So they are violating their own agreement.

I do not like the way some of the members of the audit team act towards the customers, but I do understand WHY they (Dish) do it.

Agreed. Except I'd change "some" to "all".

[chainblu]

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I'm down to just running one receiver now, so the chances of them calling are low. However, at one time I was running three dual tuners (before they jacked the rates). I was HOPING they would call. I would love to give a power-tripping audit dude a piece of my mind. I guarantee the call would have been recorded and if they showed their arse it WOULD have been played unedited on national radio the next day.

Oh well, it doesn't look like that's gonna happen now. But I still dare them to call.