New Router Can't Connect to AzBox Premium Plus - Help Needed

[jsattv]

Today I replaced my 7 year old D Link Router with a new TRENDnet Router and so far I can't connect my AzBox Premium Plus Rx to this new Router when it is Password Protected. When the TRENDnet Router is NOT password Protected it works fine with the AzBox. I have tried just about everything and Nothing will work to the AzBox when Password Protection is in on the TRENDnet Router.

Also the WIFI password connection from the TRENDnet Router works to my Laptop, But not to my AzBox Rx. I have clicked on AzBox under Internet Connections for WIFI and Dynamic IP (DHCP) but when I Press "Setup" it says Not Able To Connect to Internet, also When I select System Info for the IP Setting it says 0000 Connecting?? Do I need to set up for Static IP, and do I need an IP connection for my new Wireless Connection? Also for my new Router the Listing is there for it on AzBox and it says: This Wi-FI requires Encription Setup. My Password for the Router was posted in the WEP Key Space, but it still doesn't work. Also does the WEP Key Password care if the ALL Caps are used in the Router Password ie is AzBox WepKey password case sensitive? Any help or advice would be much appreciated.

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[Lone Gunman]

If this is a new router, then I'd see how good their tech support is! I've used Dlink, Cradlepoint and Linksys routers and they were/are pretty simple to setup. Never used a TrendNet so I got no clue about those.

I'd also consider making that AZBox IP static instead of dynamic if you're wanting to FTP to it. It's easier to do that if you already know the IP address and you don't have to make a new logins in Filezilla because that IP address never changes. After that connection is setup, FTP with Filezilla will just be a point and click from the "Quickconnect" drop down menu.

[jsattv]

If this is a new router, then I'd see how good their tech support is! I've used Dlink, Cradlepoint and Linksys routers and they were/are pretty simple to setup. Never used a TrendNet so I got no clue about those.

I'd also consider making that AZBox IP static instead of dynamic if you're wanting to FTP to it. It's easier to do that if you already know the IP address and you don't have to make a new logins in Filezilla because that IP address never changes. After that connection is setup, FTP with Filezilla will just be a point and click from the "Quickconnect" drop down menu.

Thanks a lot for the reply Lone Gunman. Trendnet's customer service were real helpful with my Desktop and Laptop's Router encripted connections, but the guy claimed he knew Nothing about Wireless Connections to Satellite Receivers. Mayby I'll call them again. I'll try the Static Connection also something doesn't seem right re my IP Setup on AzBox since when I go into "System Info" setting under IP it constantly says: 0 0 0 0 Connecting - so something is not right there. I do have Maz and ACC but they are currently Not able to connect to my AzBox Premium Plus - when they did before!! May have to look into a better Router ie Dlink, or Linksys?

[johnnynobody]

I hope that you're not using WEP because it can be easily hacked. You should be using WPA2 instead. Anyway, the passphrase for the encryption key is case sensitive. If you're saying that you turned off the wireless encryption and the Azbox works OK then you're probably using the wrong wireless encryption passphrase. The Azbox won't draw a DHCP provided address if the encryption key isn't set right. If the passphrase isn't right, setting a static IP in the Azbox won't matter. Until the passphrase is correct you won't be able to associate with the WAP (wireless access point) on your router and that means you won't be able to connect to the LAN (intranet) or to the WAN (internet).

[jsattv]

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I hope that you're not using WEP because it can be easily hacked. You should be using WPA2 instead. Anyway, the passphrase for the encryption key is case sensitive. If you're saying that you turned off the wireless encryption and the Azbox works OK then you're probably using the wrong wireless encryption passphrase. The Azbox won't draw a DHCP provided address if the encryption key isn't set right. If the passphrase isn't right, setting a static IP in the Azbox won't matter. Until the passphrase is correct you won't be able to associate with the WAP (wireless access point) on your router and that means you won't be able to connect to the LAN (intranet) or to the WAN (internet).

Thanks for the valuable info Johnnynobody.

[Cham]

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Maybe try connecting using the 10/100 ethernet hard wire connection. If you get that working then go back to wireless.
Been using an Asus RT-N16 router with DD-WRT firmware but I don't bother with the wireless, way too slow for me. Wish they had gigabyte ethernet on these receivers though... No issues that way with security.