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DirecTV offers to customers who complain about dropped Viacom channels
Can anyone share an experiences they have had when they call DirecTV to complain about the loss of Viacom channels from their lineup? Have the CSRs offered any discounts/offers to customers? I assume these offers would change over time the longer this dispute is drawn out.
It's already been mentioned that DirecTV is turning on Encore channels until July 31st:
I believe someone mentioned in the previous Viacom thread they got a monthly discount when they called. Anyone have any other info?
All 8 #Encore Chs including #EncoreFamily will be available to ALL customers through July 31st Ch: 535-542 #DIRECTVhasmyback
07-11-2012 12:19 PM