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Old Dish Customer with New Hopper Problems/Questions
I was a Dish customer for years before I switched to Directv. When I switched to Direct I immediately regretted it because their DVR was SO slow, especially the 30 second skip button. Dish's 30 second skip was blazingly fast and I really missed that because I use it a lot. Last week, after three years with Direct, I switched back to Dish for the Hopper and was disappointed to find that the Hopper's 30 second skip button is slower than Directv's! Is this a common problem or could something be wrong with my DVR?
Another even more annoying and pressing problem happens about once every two hours of recorded tv watching. When I fast forward or rewind a show, my audio will completely go away, and the only way I've found to fix the problem is to turn off my home theater receiver (not the Hopper) and then turn it back on. I shouldn't have to do that, right? Even if it's only once every few hours, that's still an unnecessary hassle. Could the two issues be related somehow?
Other than these problems I REALLY love my Hopper. Unfortunately, these are pretty big issues...especially the second one. If anyone has any fixes I can try or knows of any fixes that Dish is working on, I'd be a very happy Dish customer again!
08-04-2012 02:40 AM