Just had the international dish installed and getting an error msg on on of my DVRs..

[texasbrit]

When a DirecTV installer installs a dish there's a procedure called Install verification, which ensures the dish is aligned correctly. There's a minimum signal level that has to be achieved - your signals on 99c are below that level, hence the X. A correctly aligned dish should have signals in the high 80s at least - mine are all mid 90s. If you get your dish aligned correctly, the signals will be higher and the X will go away.
So does it matter? Maybe not, the only effect of your signals being a bit lower than they should be is you will lose your signals earlier/more often because of "rain fade".

[HIFI]

It's been my experience that anything below 86 on the 99 throws up an X.

[Visitor]

Thanks for the info. Then I guess I'm to assume it's a cable issue because the HR-24 that is also connected does not give me that error. I just did a signal level on the HR-24 and it's slightly higher than the HR-34:




I did another signal level and test tonight on my HR-34, and my signal is a tiny bit higher it seems (probably because of the night?) and now I only get one X:






The difference to me between the HR-24 and HR-34 seems so small to me, but I guess it matters.

Anyway, I appreciate the comments above and I don't doubt that my installer didn't do a great job - but how the heck is a typical customer supposed to know that they are supposed to do this "install verification"? It's frustrating because it seems like *every* single time an installer comes for Directv or Dish for me - they are always lacking in knowledge and often do things that are not complete or wrong. I come to this forum and there are installers everywhere that seem to know everything. Who are these people that install these in my town? Do they skip some training in NYC or something? Sorry to rant, but it was actually two persons here doing this install and I really have so little patience to take another day off of work to have them come out to align it properly or replace the cable.

Now, I didn't have this issue before the install of the international dish at 95, so did something get out of whack during the install of the new dish? Maybe the LNB was shifted... Arrrgh.

Oh, well. I guess it's either I try to do it myself or leave it as is. Or call Directv...

[Iceberg]

since you just had it installed call Directv. The installer should have had the peak signal before leaving

[Visitor]

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ADVERTISING BOX

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since you just had it installed call Directv. The installer should have had the peak signal before leaving

Yeah, you're right. I should have been more vigilant. All those years with Dish - I guess I'm still learning Directv. :-/