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08-12-2012 05:17 AM #1
Dish Rated as Worst Company to Work For by Employees
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1. Dish Network
> Rating: 2.2
> Number of reviews: 346
> CEO approval rating: 32% for Joseph Clayton
> One-year stock price change: up 37%
> Employees: 34,000
Dish Network Corp. (
) employees have the overwhelming task of managing more than 14 million subscribers. And Dish management has to be worried about its relationship with customers. It has been losing subscribers in an industry that includes streaming providers like Netflix (
), cable companies and telecoms, which have introduced fiber to the home. Customers at Dish are also likely to be upset because of battles between the network providers and the satellite company over carriage fees. AMC was recently off the Dish system for over a month.
Many reviewers objected to the company’s long hours and no holidays. “You work all day all night. Your day starts from 6:45am till 6pm or 10pm You work every holiday that your day falls on.” It is no surprise then that reviewers suggested employees were unhappy with management, citing “mandatory overtime” and “no flexibility” with schedule. Perhaps the dissatisfaction of employees is affecting customer satisfaction. MSN Money awarded Dish a spot in its 2012 Customer Service Hall of Shame, noting that Dish’s customers did not like that the broadcaster had dropped channels and seemed to prioritize sales over quality service.
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08-12-2012 08:33 AM #2
I have to wonder how they can think they have accurate figures when their review only includes 1% of the employees.
08-12-2012 08:48 AM #3
That may be true but I have a very difficult time believing that Dish employees are unhappy. I have never received anything but courteous, friendly and accomodating service over 13 years.
08-12-2012 09:09 AM #4
08-12-2012 09:45 AM #5Originally Posted by fpembleton722 on 1000+ with OTA. TV1 component to projector, TV1 HDMI to cat5 Vanco adapter to HDMI tv wall mount. TV1 & 2 and OTA to 2 tuner rear projector tv.
08-12-2012 09:58 AM #6Supporting Founder