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08-16-2012 12:40 PM #1
Cannot access "My Rentals" or On-Demand since getting S221
In cannot access My Rentals or On-Demand unless I do a reboot every day since getting S221. Anyone else having this problem?
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08-16-2012 12:40 PM # ADS
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08-16-2012 02:02 PM #2
Do you get any error messages when trying to access it?
Zach Schultz
DISH Customer Support
Tuesday-Saturday 6:00a-2:30p (MST)
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08-16-2012 02:16 PM #3
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08-16-2012 06:01 PM #4
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I too am just getting kicked back to the live tv screen (with on demand). "My Rentals" on the DVR menu just doesn't do anything. The folder doesn't open, just no response at all.
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08-17-2012 05:52 PM #5
Please send me a PM with your account information. Reference the software version and problem so I can get the issue reported ASAP. Thank you!
Mary Catherine Brady
DISH Internet Response Team
2:45pm-11:15pm (MST) Tuesday-Saturday
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08-17-2012 07:50 PM #6Reset your Hopper then it will work. I have the same problem and it's a pain in the butt. I know it's been reported
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Hopper and Joey


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