any way to force guide update or timer schedule rebuild?

[Wicked_Girl]

Thanks MikeD!

[GaryPen]

Is there a way to get to resend the S221 update to the receivers in case it was corrupted somehow? I live in an area that has had internet and satellite interruptions, even for milliseconds, in the last few days due to storms. Any way that could have caused some problems, and if so, how do we get the update resent?

That would be a great option. I've pointed out in other threads that this could solve a lot of problems people are having.

With every SW release we see some people complain of some bug, while others say that never happens to them. There could only be two likely reasons for this, differences in HW or differences in SW. The differences in HW would be due to QA/QC issues in internal components, which is a possibility. But, the difference in SW between two machines running the same version could only be due to a corrupted update. And, the only way to find out is to re-install.

[MikeD-C05]

Thanks MikeD!

You're Welcome.

[cosmo_kramer]

Thanks MikeD!

Now, you can 'Thank' Mike for his post!!!

[Wicked_Girl]

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The last time I had a SW update resent to me, it was on my 922, and the tech had to request that Dish do it. I know that if I call Dish and ask for this for the Hopper, I am either going to get a lot of head scratching or an outright refusal. This should be a simple request allowed even via chat support. Maybe place a limit of three times per customer unless there are extreme circumstances dictating otherwise, so that some people do not endlessly request this (you know, the non-technically savvy people that drive their relatives crazy complaining when their web browsers don't work properly).