Problem Connecting Internet to New Hopper Install

[Itzli]

Last Friday the hardrive went out on my 722k, so I decided to upgrade to a Hopper/Joey system. The tech asked me about connecting it to the internet, so I ran an ethernet line from my router to the Hopper in the living room. I assumed everything was fine, but after the tech left, I realized that the Hopper is unable to connect to the internet. I would guess a possible problem would be that the WEP code for the router needs to be entered on the Hopper, but I haven't had any luck finding where to enter that information. Or maybe I'm completely off base on the problem one would have connecting with ethernet. Also, I previously had a 722k for living room and master bedroom, and a 222k for the other two bedrooms. It was my understanding that I would receive a Hopper and 3 Joeys, however, the tech installed a Hopper in the living room, paired with a Joey in the master bedroom and another Hopper in one bedroom with a Joey paired to it. I asked him about getting the two Hoppers to communicate (mostly so my daughters can occasionally access their recordings in the living room) but he was unaware of the ability. What is needed in order to let the hoppers "see" each other? Any help would be appreciated. I'm normally pretty good with tech, but I think I tried rushing a bit too much trying to get back to work. As is I'm going to have to fix the bedroom Joey that can't access live tv (I believe I somehow unpaired it from the Hopper the tech connected it to and only halfway connected it to the living room in my attempt to fix the internet issue).

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[sparc]

On a normal network, running ethernet from the router to your hopper should work to get internet to that hopper. What does it show when you press "Yellow - 8 - 1" on the remote?

on the DVR recording list there should be a drop down near the top where you can flip back and forth between either hoppers.

[Itzli]

Home Network Connection Status: Broadband Not Connected
Location Name: Hopper, Living Room 1
Connection Type: N/A
DHCP Acquired: OK
Server Connection: Failed
Internet Connection: Failed
IP Address: 192.168.1.71
Primary DNS: 192.168.1.254
MAC Address: 00:0D:C5:0D:BD:24
Subnet Mask: 255.255.255.0
Secondary DNS: 0.0.0.0
TX Packets: 3956
RX Packets: 14259

[3HaloODST]

Try pressing reset network on that screen. Any changes?

[Itzli]

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No change at all

[satnewb]

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You shouldn't have to enter an encryption key with a direct ethernet connection. It seems like the hopper is seing your lan but not getting internet access. Try resetting your modem and/or router.

Both hoppers need to be connected to your network in order for them to see each other. The HIC is the preferred way but you could put a wifi adapter on the 2nd hopper as well.