Mystery tuner on Hopper

[oldengineer]

I also see the "second tuner" thing on my Hoppers. I can make the unused tuner show as Available by:
1. Hit the red button and select the show on the unused tuner
2. Select and play a few seconds of a recording
3. Hit the Swap button on the bottom of the remote

This switches the receiver to the show you're interested in and shows the other tuner to be Available

[ZachS@DISH Network]

Yes, but why would a hopper grab two tuners if I am not using pip? In fact, I have never used pip.

This is a normal function. If the Hopper is the only receiver in use it will grab two tuners. This gives you the option to use the PIP function. If the tuner is needed by a Joey, if the tuner is needed for a recording or someone tries to use the TV Everywhere function, it will take away the second tuner from the Hopper.

[mpcook]

This is a normal function. If the Hopper is the only receiver in use it will grab two tuners. This gives you the option to use the PIP function. If the tuner is needed by a Joey, if the tuner is needed for a recording or someone tries to use the TV Everywhere function, it will take away the second tuner from the Hopper.

Thanks Zach, what about the issue of the hopper selecting a channel I am not subscribed to when I go to watch "live" tv via TV Everywhere? It seems this is more of a problem than the other issue.

[ZachS@DISH Network]

Thanks Zach, what about the issue of the hopper selecting a channel I am not subscribed to when I go to watch "live" tv via TV Everywhere? It seems this is more of a problem than the other issue.

What channel is it selecting? Is it the same one every time?

[mpcook]

What channel is it selecting? Is it the same one every time?

So far, it has been selecting channel 198, CLOO, but I have only just started checking that when trying to get on the sling.

[ZachS@DISH Network]

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Can you please send me a PM with your account information? I'd like to submit a report about this.