Soon to be New Customer Questions

[JerseyMatt]

Actually you may be able to use the same mast. Some Dish masts are 2", which is what Directv uses.

Didn't know that.. I had a 1000.4 dish and it had a 1 1/2" mast..

[JerseyMatt]

Thanks for the welcome ke4est, and for the info Matt.

That's kind of disheartening that I can't use the same mast (it looks identical without the outrigger bracers), but I can understand why it wouldn't be. Do you know if the non-penetrating roof mounts incur additional installation costs and if the dish stays pretty solid as well? The dish is in the corner of the house and garage and almost completely blocked from the wind.

As Chip said, there's a chance it may be the right size.. I didn't realize Dish had some with larger masts. If you can reach it safely, measure the mast and see if it's 1 1/2" or 2". If it's 2" it can be reused. NPR mounts are not included in the install and you would have to pay for it and the cinderblocks (Around $75-100 last I remember). However they can only be used on a flat or very low pitch roof. Again, my suggestion would be just leave the old foot up there. It's not that obtrusive

I hadn't considered the SWM - if I can't get the SWM16 for free (not sure if people have had luck with that or not) then I'll probably cut the HD DRV down to an HD Receiver and live with having to hit record before pausing. It would cut the upfront cost down to $99 and even though it would max out the SWM8 I don't see ever needing more than that.

Like I said I'm not positive. They may very well give you the dish equipment necessary to run all the receivers that you order. But I just wanted you to be aware that they may classify it as non-standard so there's a chance you would have to pay it. Personally I would not mention it while ordering, just tell them what receivers you want and see what they say. If they say good to go and then the installer shows up with a SWM8 and tries to bill you for a Slimline and SWM16, then you raise hell.

With the mover program, if I currently have any promos on my account will I be allowed to retain those promos, or would I be required to go to the new promos at that time?

AFAIK you retain 'the best value'. Example if you're getting the current deal which is $25/mo off your package + free Sunday Ticket, and when you move the deal is say, just $20 off your package + free Showtime for a year, you'd keep your current discounts and ST because they are better than the 'current offer at that time', plus (I believe) you'd get the credit for Showtime. In your case since it's only a few months between install and move, they would simply reset your contract to 2 years, it wouldn't extend another 2 years.

[stardust3]

Didn't know that.. I had a 1000.4 dish and it had a 1 1/2" mast..

Metal type super dishes used 2" masts or poles.

[ZandarKoad]

There is no such thing as a 1 and 1/2 inch mast. There is 1 and 5/8 (close to 1.66) and then there is 2 inch as stardust said.

But it is highly unlikely that it is a 2 inch. In a pinch, a resourceful subcontractor can modify up or down as needed. In house techs may get written up for creativity to meet the customers requests.

[Jimbo]

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I think he's more concerned with the FOOT , not the mast. the foot is where the holes will come in.

Personally, I'd tar the old and place the new on top or next to it.

[rlinman]

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If you would like the pause and play feature I would wait till the official release of the genie setup, or inquire if it is available in your area then you can pause and play in every room