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10-06-2012 12:44 PM #1
Who makes these data caps on satelite?!?
I'm soon to be a former customer of Viasat/Exede due to them terminating my account because of their infantile claim that I threatened their company after having to deal with what a call a draconian data allowance policy, along with constant disruption of service with what happens to DAPPED users and ViaSat's LNFZ.
If your DAPPED as I would always hit just after the 2nd week of regular usage, and when the LNFZ comes around, your SB2 modem is rebooted twice a day, once at the beginning or LNFZ and the ending of LNFZ, which often resulted in DNS/DHCP problems that required the user to power cycle the modem and or the router too.
I'm already signed up to get the new Hughesnet Gen4, which I hope to have better experience with.
What really gets me pissed off is the extremely low data capping that these satellite providers have come up with, which doesn't at all match up to their marketing videos and written material. After watching videos for both Viasat/Exede and Hughesnet Gen4, you would think, that you could drop your satellite television service and just go with a satellite Internet connection and start using the online video services, which would be great for me. But that's not the case and it blows holes in their marketing lies. With such a low data cap, nobody could honestly use a satellite Internet connection as it's being marketed, especially if it's a family that is expected to use the connection as it's designed to be used.
I don't watch enough television to justify having a satellite television service. I mostly watch videos on YouTube and on a rare occasion a Netflix movie. I listen to various radio stations as well for alternative news.
There has been multiple articles recently about how data capping doesn't have anything to do with fair access, but is instead a means for the companies to gain more revenue. This practice should be banned and subscribers whether they are cable, dsl, or even satellite users, that they are only being charged for their connections and not how much data they consume.
Who are these draconian controllers that come up with these stupid data capping ideas?? A technical networking engineer certainly wouldn't. The only people that I can think of that are responsible are the damn lawyers, and upper management, who are completely clueless on real world data usage...
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10-06-2012 01:07 PM #2
In a word (or two); bean-counters
10-06-2012 02:48 PM #3SatelliteGuys Newbie
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And do these 'bean counters' actually use the Internet or their products? Obviously not!
10-07-2012 07:04 AM #4
Well, I'm not sure I'd go as far as "obviously". But "unlikely" certainly fits. I envision them sitting in their glass tower, using their FIOS to make policy on our satellite systems.
10-07-2012 09:17 AM #5
Fortunately, there is competition, and that will help to keep prices in line. You can see this right now in the way that Exede has already reacted to HughesNet's Gen4 plans and pricing. What is a "fair and reasonable" cap is subjective - one user's ceiling is another user's floor. But most likely, we'll always have data caps on satellite Internet plans. (There's no such thing as a free launch .
10-07-2012 11:50 AM #6