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Genie client (c31?) won't power back up
So, I'm brand new to DirecTV. My installer came out last night and installed a Genie box in the living room and a client in the master bedroom. Everything is fine until I hit the power button on the remote in the bedroom. The TV and client both shut off, but pressing the ON button only turns the TV back on. I can't get the remote to turn the client back on, only hitting the red button gets it to turn back on. Is this expected? Or is the client not supposed to be turned off? If that's the case, then I'll have to switch the remote to TV every time I need to toggle power, then slide back to the DTV control? That doesn't sound right.
Unfortunately, I didn't experience this until after my installer left.
10-16-2012 05:06 AM