I received a call today from someone claiming to be from the Dish Network Loyalty Deptartment. I asked directly if he worked for Dish Network, and he said yes. He offered to give me 50% off my bill for 1 year, if I paid in advance. In other words, pay for 6 months of service, and receive 1 year of service. He said this was because I was a long-time customer. He even knew the exact amount of my monthly bill.
I asked for a callback number, and initiated a chat on dishnetwork.com to confirm if the phone number was legitimate. The rep online said it was legit, but for some reason, it still doesn't feel right to me.
Can anyone here let me know if they have received a similar offer, and if they are legit? I just want to make sure it's not a phishing scam.