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Thread: Genie Client Issues

  1. #13
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    Quote Originally Posted by Hutch1814 View Post
    Swapping receivers won't fix it. In a meeting today Directv told us to set the genies (C31's is what I'm referring to) to "genie recommends" I don't know why but they said this will temporary resolve the issue until a software issue is addressed. If this works or not, couldn't tell you. Just going by what we was told today.
    Curious,
    What is "genie recommends" setting(s) ?

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  3. #14
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    Quote Originally Posted by Hutch1814 View Post
    Swapping receivers won't fix it. In a meeting today Directv told us to set the genies (C31's is what I'm referring to) to "genie recommends" I don't know why but they said this will temporary resolve the issue until a software issue is addressed. If this works or not, couldn't tell you. Just going by what we was told today.
    How do you do this? The Genie client in one of my rooms does this occasionally and also will lock up at times where I'll have to use the red button and reset the main Genie DVR.

  4. #15
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    Im having the exact same problem. My 2 c31's usually dont function unless I reboot the Genie.

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