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Thread: DIRECTV changing local channels in OHIO

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    DIRECTV changing local channels in OHIO

    I am a DIRECTV subscriber from Carroll County, OH who has received local channels from the Cleveland, OH market for the past several years. When I turned my TV on today, all the Cleveland stations were gone and replaced by the Wheeling, WV channels. I have no desire to receive these absolutely worthless channels. First of all, ABC and FOX are in Standard Definition, which is completely unacceptable. I have paid for HD service for many years and all of my previous local channels were HD. Secondly, I have no use for "local" newscasts out of West Virginia. I do not live there, never have, and hopefully never will. But most importantly, I am losing access to the sports teams that I have followed my entire life, most notably the Browns.

    I called DTV today and they said that since my ZIP code (44695) is also in parts of Harrison County, that is the market I am in. But I am in Carroll County and the two counties have always shared my particular ZIP code, so why is it a problem now? Also, they told me that in order to receive these new "local" channels on my 2 TVs with SD equipment, I would have to upgrade to HD boxes, even though they are older SD TVs and most of the Wheeling stations are SD anyway.

    I am ready to cancel my service and find something else. Do I have any rights in this matter? There was no notice of these changes and their only response was to offer me HD equipment for hundreds of dollars to attach to my old TVs to get channels that are not worth a dollar in my opinion. Is Dish Network doing this also? Can anyone recommend any good antennas that can pick up Cleveland stations in Carroll County, OH? Something must be done and I want the cheapest option possible, but DTV is about to lose my business for good. Thank you for any help that can be offered.


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    Occasionally the local channels you get are changed. It's not up to Directv which ones that is. Since you are in Carroll county, call back and make sure they know that. Carroll county gets Cleveland, Harrison county gets Wheeling. If you don't have any success with the call, then send an email to this address: ellen.filipiak@directv.com. That's the office of the president of Directv. They are very good at fixing problems like this. Good luck and make sure to come back and let us know how it went!
    BTW, my name is Chip, Raoul5788 is just a screen name

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    Quote Originally Posted by Adios_DTV View Post
    I am a DIRECTV subscriber from Carroll County, OH who has received local channels from the Cleveland, OH market for the past several years. When I turned my TV on today, all the Cleveland stations were gone and replaced by the Wheeling, WV channels. I have no desire to receive these absolutely worthless channels. First of all, ABC and FOX are in Standard Definition, which is completely unacceptable. I have paid for HD service for many years and all of my previous local channels were HD. Secondly, I have no use for "local" newscasts out of West Virginia. I do not live there, never have, and hopefully never will. But most importantly, I am losing access to the sports teams that I have followed my entire life, most notably the Browns.

    I called DTV today and they said that since my ZIP code (44695) is also in parts of Harrison County, that is the market I am in. But I am in Carroll County and the two counties have always shared my particular ZIP code, so why is it a problem now? Also, they told me that in order to receive these new "local" channels on my 2 TVs with SD equipment, I would have to upgrade to HD boxes, even though they are older SD TVs and most of the Wheeling stations are SD anyway.

    I am ready to cancel my service and find something else. Do I have any rights in this matter? There was no notice of these changes and their only response was to offer me HD equipment for hundreds of dollars to attach to my old TVs to get channels that are not worth a dollar in my opinion. Is Dish Network doing this also? Can anyone recommend any good antennas that can pick up Cleveland stations in Carroll County, OH? Something must be done and I want the cheapest option possible, but DTV is about to lose my business for good. Thank you for any help that can be offered.
    Quote Originally Posted by raoul5788 View Post
    to Satelliteguys!
    Occasionally the local channels you get are changed. It's not up to Directv which ones that is. Since you are in Carroll county, call back and make sure they know that. Carroll county gets Cleveland, Harrison county gets Wheeling. If you don't have any success with the call, then send an email to this address: ellen.filipiak@directv.com. That's the office of the president of Directv. They are very good at fixing problems like this. Good luck and make sure to come back and let us know how it went!
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    I "moved" to a zip code that was mostly in the Lansing DMA, but the address was in the Grand Rapids DMA so I was getting Grand Rapids then I just checked it today when I got home from a vacation and I now have the Lansing locals. Not a huge issue for me because the channels are HD (they became HD after I moved) and come in fine, but I wondered what changed or why it changed. I thought it went entirely by county but apparently DIRECTV is getting away from that.

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    The lines of the dmas change from time to time. Like I mentioned earlier, Directv has no control over it.
    BTW, my name is Chip, Raoul5788 is just a screen name

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    Quote Originally Posted by Adios_DTV View Post
    I am a DIRECTV subscriber from Carroll County, OH who has received local channels from the Cleveland, OH market for the past several years. When I turned my TV on today, all the Cleveland stations were gone and replaced by the Wheeling, WV channels. I have no desire to receive these absolutely worthless channels. First of all, ABC and FOX are in Standard Definition, which is completely unacceptable. I have paid for HD service for many years and all of my previous local channels were HD. Secondly, I have no use for "local" newscasts out of West Virginia. I do not live there, never have, and hopefully never will. But most importantly, I am losing access to the sports teams that I have followed my entire life, most notably the Browns.

    I called DTV today and they said that since my ZIP code (44695) is also in parts of Harrison County, that is the market I am in. But I am in Carroll County and the two counties have always shared my particular ZIP code, so why is it a problem now? Also, they told me that in order to receive these new "local" channels on my 2 TVs with SD equipment, I would have to upgrade to HD boxes, even though they are older SD TVs and most of the Wheeling stations are SD anyway.

    I am ready to cancel my service and find something else. Do I have any rights in this matter? There was no notice of these changes and their only response was to offer me HD equipment for hundreds of dollars to attach to my old TVs to get channels that are not worth a dollar in my opinion. Is Dish Network doing this also? Can anyone recommend any good antennas that can pick up Cleveland stations in Carroll County, OH? Something must be done and I want the cheapest option possible, but DTV is about to lose my business for good. Thank you for any help that can be offered.
    Designated Market Areas( DMA) boundaries are determined and set by the AC Nielsen Company. Periodically, boundaries are adjusted. Those who reside at the edges of DMA's can and sometimes do get shifted from one to another.
    This has been an issue for quite some time and until the system is blown up and rebuilt, it will keep on being an issue.
    You will now get advice from other posters on "moving".

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