Dish Anywhere App for iPhone question

[jbleser]

I recently upgraded from 922, 722 and 2 x 222 to a 3H/4J setup. However, when I go to use the Dish Anywhere App on my iphone the old 922 and 722 show up on available receivers. The 922 and 722 are both offline in the list on the app. Question, How do you remove the old receivers from this app? It doesn't hurt the performance of the app it is just one of those things that is going to bug me until I figure it out. I have logged out and logged back in, erased the app and and reinstalled it again all with no luck......

[lucky86]

I recently upgraded from 922, 722 and 2 x 222 to a 3H/4J setup. However, when I go to use the Dish Anywhere App on my iphone the old 922 and 722 show up on available receivers. The 922 and 722 are both offline in the list on the app. Question, How do you remove the old receivers from this app? It doesn't hurt the performance of the app it is just one of those things that is going to bug me until I figure it out. I have logged out and logged back in, erased the app and and reinstalled it again all with no luck......

I bet they will disappear in time.

[jbleser]

How much time would you think..... It's just one of those things that is driving me crazy trying to figure out and going to bug me until it is gone.

I bet they will disappear in time.

[lucky86]

How much time would you think..... It's just one of those things that is driving me crazy trying to figure out and going to bug me until it is gone.

I'm not sure, you could clear the cache and cookies on the browser and see if they are gone and try refreshing the browser a few times as well.

[JasonS@DISH]

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I am not absolutely 100% positive but like 95%. I believe when they are removed off of your account is when they will be removed from the app. Unfortunately I do not know how long that can take. I have seen some removed within a week of new equipment, and some that are there for a year.