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Thread: This Location is Not Authorized

  1. #1
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    This Location is Not Authorized

    I have had to unplug and reset my Genie Mini for the last two days due to a "This Location is Not Authorized" message when I turn it on. Is this something I need to contact DTV about?


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  3. #2
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    Make sure the client is still authorized to the Genie. Go in the Genie menu and "add location". You should be asked a 4 digit pin. Enter this in on the client.

  4. #3
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    Since resetting it makes it work, wouldn't that indicate that it is already authorized?

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    Quote Originally Posted by MVPinBoynton View Post
    Since resetting it makes it work, wouldn't that indicate that it is already authorized?
    Sounds like the Genie and client LOST its connection with each other.

    Glad to see a reboot cured it, let us know if it should happen again.
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  6. #5
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    We did have a bad thunderstorm yesterday that cut off service for a bit. Perhaps that would cause the connectivity issue. I will keep an eye on it. Thanks for the info.

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