I moved a month ago and DIRECTV came and set up everything. There were no problems for weeks and it was working perfectly. However, one night last week, I went to turn on the tv and received the "775 Problem communicating with dish" error. I have been out of the house alot this week so I have not been able to do much except for the day that it first began not working. The error has been the same since it first happened. II have done a fair amount of troubleshooting myself and cannot seem to fix this issue. My setup that was done by DIRECTV is wiring from dish to what appears to be the SWM (flat panel which has 6 or so connections and is outside), SWM wiring runs inside and connects to splitter, splitter wiring runs to Power Inserter, wiring from Power Inserter runs to Receiver. Also, I have a total of 5 receivers in the house and all of them are not working. I have done the following:
Reset All receivers multiple times
Unplugged Power Inserter (Green Light is on)
Verified correct connection to Power Inserter
Removed splitter and directly connected wiring from wall to power inserter
Verified no noticeably loose connections
I really do not want to have a service call. I feel its ridiculous to pay for something I did not do wrong. Any suggestions?
Major city/state near you: Cleveland, OH ZIP Code: 44118 Receiver Manufacturer: DIRECTV Receiver Model: H24 Date/Time/Duration of problem: ongoing Channel(s) where problem is occurring: all Do you have a Single Wire Multiswitch?: Yes