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Thread: "New Customer" problem solved.
02-04-2004 03:28 AM #1
"New Customer" problem solved.
Well, it appears that E* has decided to let us "old" customers in on the goodies as well. They seem to be trying to phase out ownership of most Dish equipment. As a result, previous customers are eligible for the new DHA plan. I finnaly held my nose and called them yesterday to get set up with an 811 and a 510. I really would have rather gone with D*, as I like their equipment much better (As an installer, I have far fewer headaches with D* equipment) but I simply can't afford to shell out $500 clams right now for an HD setup. So, it looks like E* is it. They say they will call me in about 4-6 weeks to set up an appointment, as 811's are as rare as a virgin in a whorehouse right now. Waiting soen't bother me. Infact, it will give me time to get stuff set up. I'm going t oinstall everything just the way I want it, and just have the installer connect the boxes and call it in. Wish me luck.
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02-04-2004 04:02 AM #2
Are sure they will do this for existing subs ?
02-04-2004 04:06 AM #3
The Digital Home Advantage is for new, first-time DISH Network residential households only. Offer is available from DISH Network in the continental United States between 2/01/04 and 6/30/04. Number of channels may decline. Local and state sales taxes may apply. Where applicable, monthly receiver equipment rental fees and programming are taxed separately. Requires a minimum purchase of America's Top 60 or DISH Latino programming package or service will be deactivated. You must provide a Social Security Number and valid major credit card. If a Social Security Number is not provided, you must provide the last four digits of your Social Security Number and pay a $49.99 non-refundable fee. Participation is subject to credit approval. Social Security Numbers are used to obtain credit scores and will not be released to third parties except for verification and collection purposes. The Digital Home Advantage includes a satellite TV system with an eligible configuration of up to 4 receivers, choice of Qualifying Programming and Standard Professional Installation.
02-04-2004 04:10 AM #4Originally Posted by davemanfl
And here is a copy of the e-mail they sent me when I wrote to ask if I was eligible:
Dear Mr. *****,
Thank you for your e-mail. You would qualify for the DHA for former customers' promotion. Please call our Customer Service Center at 1-800-333-3474 to reactivate your account.
Your business is greatly appreciated and we thank you for allowing us to be of assistance to you. If you have any further questions or concerns, please refer to
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DISH Network eCare
Last edited by Scott Greczkowski; 12-22-2008 at 11:20 AM.
02-04-2004 04:48 AM #5
Originally Posted by DirkFunk
Last edited by Scott Greczkowski; 12-22-2008 at 11:19 AM.