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Charter Cable To Offer Customers Credit For Outages (GREENVILLE, S.C.)
GREENVILLE, S.C. -- Charter communications is still dealing with some scattered outages so the company is promising to credit customers who lost their service during the ice storm, WYFF News 4 reported.
As many as 38,000 Charter customers were without their cable service Monday because of all those downed lines.
Charter said customers who call will be issued a credit of $2.25 per day of lost service.
That's based on an average monthly bill of $69.75.
Charter officials said they're not required to reimburse or credit customers they're just doing it as a courtesy.
Customers who lost cable during the ice storm and would like to have their account credited should call charter's toll-free customer service line at (888) GET CHARTER.
12-28-2005 10:03 PM