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07-08-2006 09:41 PM #1
put dish network on suspend, now $5 + $6 hd enabling fee?
I suspended my service for 2 months (Going on a long vacation).
I was told a $5 monthly fee 'to keep the acct active'
Then they said, because I have an owned 622, I need to also pay $6/mo 'hd enabling fee'
Why, $11/month for NO SERVICE?
Is the CSR (again) wrong?
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07-08-2006 09:44 PM #2
It was my understanding that the dish pause program was only 5 bucks. There shouldnt be no hd enabling fee as there is no hd programming to be recived at that time. Dont hold me to this as I may be wrong. Your best bet is to play csr rullett and talk to a supervisor.Any posts on this forum are my personal thoughts and do not represent the views or reflections of my current employer!
07-08-2006 10:04 PM #3
Well sticking to what the dish terms say, if you don't have a dish HD pack but have a 622 or 211 or 411 you'll be charged a $6 hd enabling fee, you think the dish pause program would avoid being charged that as well. But I guess not...
07-08-2006 10:39 PM #4
The only thing I can think of ....if you don't pay the HD bulls*** fee, they might not be able to activate the HD channels later on...when you restart because you have a non MPEG 4 receiver or one of those grandfathered HD packages.
Other than that....the person was clueless!
Last edited by miguelaqui; 07-08-2006 at 11:11 PM.
07-08-2006 10:46 PM #5“Before you embark on a journey of revenge, dig two graves.” ~Confucius (504 B.C.)
07-08-2006 11:20 PM #6