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DISH won't come get their dish; want me to remove LNB from 4-story roof?!?
After being placed on eternal hold trying to speak with a manager (three times, for a total of 1:47 hours), Dish expects me to get up on my 4-story roof of the rental property and remove the LNB to return the equipment?
I am moving and was going to drop the package and keep the german channels. They said I would have to purchase the equipment, given that I didn't maintain the minimum package. Therefore, I said just pull the plug on everything. Then she dropped the "you will be responsible for removing the LNB off the dish and returning it to us, or you will be charged for it." She would not listen to reason.
Any ideas how I could get them to come get THEIR LEASED equipment? I told them that I was renting and my landlord never authorized the installation, and she wants the crap gone before the new owners of the house go to closing.
Could I call back and say I am moving, just take the boxes with me, then cancel after a month? Or does the move and reinstallation automatically extend the contract? HELP!!!
07-30-2006 07:17 PM