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DISH Retention Department
I finally got exhausted of seeing the same 866 # on my Caller ID every two hours for the past week and answered it last night - even though it was almost 9pm.
It was DISH Network's retention department calling me since I dropped service last Tuesday.
-- First off, they don't even have Americans working the retention department. C'mon DISH, enough with the offshore crap. I couldn't understand a damn word she was saying - and this is how you're trying to save customers?
-- Second, she was shocked to hear that I knew about the new pricing coming out. I was like, "yes, dear, i'm more than aware of it". Then I think she said she could give me a $10 discount for 6 months or something, but like I said, she was very hard to hear.
-- Third, after I told her to please stop calling my house, all I heard was "okay, thank you". <click>
Luckily my "return boxes" are set to arrive today - and I can finally rid myself of this mess.
Last edited by psumattDE; 01-17-2007 at 09:32 AM.
01-17-2007 09:06 AM
Laff, yep, same thing with me when they called except caller ID had all 0's. But name said Dish network.
Anyways, same experience with the person calling, barely any decent english. Told them they priced themselves out of competition with cable in my area after the increases. They offered me free premiums, monthly discount for a year. I asked for no DVR fees and they wouldn't do it.
I also told them HD PQ was going downhill, so not worth my money. Of course, none of this was not in a quick manner as I kept having to tell her to repeat herself and she kept interruptting me. oh well.
Last edited by SatinKzo; 01-17-2007 at 01:40 PM.
LOL, same here.
The phone rang, my wife picked up and said to me "I think it's Dish Network for you, but it's hard to understand her"
I just hung up.
When Cable calls at least I can understand what they say and I know by subscribing to Cable I am helping pay the salary of locals.
Love the avatar jmd
Originally Posted by stimpson
whats the DISH Retention Department Phone Number
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