HR10-250 will not find satellites properly

[leeclarke]

I just got an HR10-250. When the Directtv setup gets to the screen "Confirming Satellite Setup" most of the time it says Sats 119 and 110 are "not detected." 101 is always "ok." ONE time, all were "ok." At other times, "left side not detected" or "right side not detected" will appear for 119 or 110; I see no pattern there. For each satellite the strength is strong (80s to 90s) on all transponders except 1 (28 on 101). When 119 and 110 are not detected, the message says it found no multi-switch; at other times it is found properly. All of this worked fine with my Philips DSR7000 sd unit.

Bizarrely, at one point I actually got the OTA channels (in the 70s), although I do not have an OTA antenna.

Thanks for any help, Lee

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[bonscott87]

Sounds like a bad multiswitch.

As for OTA channels, they are not in the 70s. 70s are national HD channels, 80s are New York and LA "locals" for distant network people.
OTA channels will appear in your guide on the actual channel numbers (3, 5, 8, etc), assuming you have an antenna.

[leeclarke]

TFT, and sorry about the OTA error. The multi is a "Perfect Vision SAM3402"; it's 3x4. One of the inputs says 18v and the other says 13v. Is there reason to think the switch would go bad between tivo units? Mere coincidence, or is HD more demanding of satellites 110 and 119?

[leeclarke]

I just looked at the Multiswitch. It has 2 leads coming from the roof, and from there 2 lines each go to, respectively, an older SD and the new HD unit. On BOTH of those neither 119 nor 110 register. A third line comes from the roof and then connects to a regular cable input (coax from the cable company; I don't know the proper moniker for it) for the upstairs tv (just a regular receiver) which correctly registers all 3 satellites. There is also a ground from that 3rd wire. Can anyone figure out this mess? Sheesh.

[tds4182]

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I just looked at the Multiswitch. It has 2 leads coming from the roof, and from there 2 lines each go to, respectively, an older SD and the new HD unit. On BOTH of those neither 119 nor 110 register. A third line comes from the roof and then connects to a regular cable input (coax from the cable company; I don't know the proper moniker for it) for the upstairs tv (just a regular receiver) which correctly registers all 3 satellites. There is also a ground from that 3rd wire. Can anyone figure out this mess? Sheesh.

Two possible thoughts about your problem:

1. Is your dish a 3 LNB oval with a built in multi-switch or is it one of the older round dishes?

2. Is it possible that the two incoming leads from the dish are both either 19V or 13V. If that's the case, you won't be able to see the 119 and 110 birds because of that.

Hope this helps--Good luck!

[leeclarke]

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It is oval, with 3 LNBs. I used to be able to see all 3 birds, and still can on one of the tvs. This does indeed help, tho I'm still stumped!