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Thread: hsp requirements

  1. #1
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    hsp requirements

    Are hsp installers required to have company identification and also be sbca certified? Is it ok to just put anyone with very little training in a van that says direct tv and send them out into the field? I'm really curious to know how many homeowners out there want these type of installers drilling holes in their homes!


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  3. #2
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    Quote Originally Posted by mag8 View Post
    Are hsp installers required to have company identification and also be sbca certified? Is it ok to just put anyone with very little training in a van that says direct tv and send them out into the field? I'm really curious to know how many homeowners out there want these type of installers drilling holes in their homes!
    1) I'm curious as to why having company identification makes a difference to you letting someone drill holes in your home. If they have ID, it's okay for them to drill; but if they don't have ID it's not okay?

    2) The SBCA certification requirement varies by company, but is generally not a requirement due to the costs associated with the testing. Most companies will not pay the technicians to take the test, and most techs don't want to spend their own money.

    3) Define "very little training". The only rocket science involved in this job was what was needed to put the satellites into space. The job is not that difficult if you have a basic understanding of hand tools and how the signal interacts with the dish.

  4. #3
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    Guys,
    A few more issues?
    Is the hsp tech an employee of Directv? Is he a contractor who is self insured? If the drill goes through your main power cable who fixes it? If the tech drills himself and starts bleeding on your rug is he your guest? Will your homeowner insurance pay for the rug or the tech?

    There are other issues.

    Joe

  5. #4
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    Quote Originally Posted by Joe Diamond View Post
    Guys,
    A few more issues?
    Is the hsp tech an employee of Directv? Is he a contractor who is self insured? If the drill goes through your main power cable who fixes it? If the tech drills himself and starts bleeding on your rug is he your guest? Will your homeowner insurance pay for the rug or the tech?

    There are other issues.

    Joe
    In our HSP, the techs are responsible for the first 750 dollars(if a site survey was filled out before hand its a smaller number).....The tech is not an employee of DIRECTV. the company they work for works for directv. The contractor works for the HSP...and they have the own insurance. If the tech drills through your power that is between you, the tech and the hsp. If he bleeds on your carpet, the tech and the hsp are responsioble for getting your carpets clean.

  6. #5
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    The HSP's are required to carry insurance in the states that require it. In addition if you are worried that you will be sued by the technician you are absolutley right. They can sue you and your insurance company. One way around this is that you can request that the HSP provide you with a Certificate of Insurance. The Certificate of Insurance must have a hold harmless clause listed on the form with you named as an additional insured. The HSP's certificate of Insurance will also list Directv as additional insured so you would have not recourse against Directv. Another item that I requested was an imdeminfication clause which would automatically settle all and any claims as a result of the installation of the dish. The indemnification clause will protect you if the dish falls off the roof and hits a person or does damage to your property in a reasonable amount of time.

    All this paperwork is available to you upon request. This is a good pratice for any one who does work at your home or business. If they don't provide one then don't let them do the work. You are liable if you don't have this paperwork or information.

    Ed Andrascik

  7. #6
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    A certificate of insurance establishes a pecking order when the customer sues. If you are an independent 1099 contractor, and you were required to provide your client (in this case the HSP) with a certificate of insurance listing the HSP and(or) DIRECTV as additionally insured, then your insurance must pay out its maximum coverage before the person suing can go after the company that hired you. If the law suit damages exceeds the coverage of both your insurance AND the company that hired you, then DIRECTV's insurance kicks in.

    Or another way to say it,

    If you hire a technician, and he screws something up while installing for your company, the person suing can sue YOU and the installer at the same time, or they may decide to skip past the installer and go after you. If you have your company listed on the installers insurance as additionally insured , then that policy can be forced to pay out first.

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