Look time reader of this forum but now have a problem. My gf and I recently broke-up so she moved out. The DISH service is in her name, but I would like to keep everything as is with the Vip 622 and add another receiver for my new roommate.
We called DISH today and they told me they could not switch the account to my name. In fact, she would have to disconnect service and I would have to start a whole new account. An installer would then have to come out and install everything back the way it is right now plus add the other receiver.
Is there anyway around this if I escalate the issue?
I mean I used to work at phone company that wasn't always cutting edge but we could change liability on accounts! AT&T said no as well so I had do a whole new account with them. But at least they aren't going to have to bring out a new modem!