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  1. #11
    bebop's Avatar
    bebop is offline SatelliteGuys Junkie
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    Quote Originally Posted by bebop View Post
    Well I got an extra $100 for my birthday - and ordered the refurb unit via ebay. It came in last night and after plugging in everything (properly) I turned it on and it sparked, smoke came out and it's dead.

    Oh well, at least if I sit on it for 55 more days - I'll get $90 cashback from Microsoft . I pray that the seller will be responsible and pay the shipping to have it sent back so that I can get another proper working unit sent to me. I can't afford to pay shipping AGAIN.

    Good idea in concept - but what a pain to have the unit die right away. I just filled out a return authorization form and waiting to hear the results. I wish I lived in orlando because I could just drop it off myself.
    I paid the $20 shipping to have it sent to Denver and get repaired. They have had it for 1 month and told me it will ship out next week.

    The right rear channel was blown. I'm confident that something was wrong with the unit, because it was acting weird from the first time I plugged it in. But it did work for a few hours initially when I got it.

    Anyone know if a receiver rear channel would blow on its own? They replaced transistors, resistors and caps (among other things).

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  3. #12
    bebop's Avatar
    bebop is offline SatelliteGuys Junkie
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    Quote Originally Posted by bebop View Post
    I paid the $20 shipping to have it sent to Denver and get repaired. They have had it for 1 month and told me it will ship out next week.

    The right rear channel was blown. I'm confident that something was wrong with the unit, because it was acting weird from the first time I plugged it in. But it did work for a few hours initially when I got it.

    Anyone know if a receiver rear channel would blow on its own? They replaced transistors, resistors and caps (among other things).
    They replaced a ton of parts, I got it back and powered it up. Immediately it went into protect (again) and I wasn't able to use it.

    They sent me a return shipping label, and it's out for delivery (again) to get fixed. They said only if about 3/4 or more of the boards need to be replaced will the trade it with a new unit.

    I anticipate it back soon, and maybe after 8 weeks will have a working unit.

    I even tried something as simple as plugging it into the outlet with Nothing connected and it still won't stay on. The repair guy said he tested it for 3+ hours fully loaded and it had no problems. I wonder what the difference is.

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    Quote Originally Posted by bebop View Post
    I even tried something as simple as plugging it into the outlet with Nothing connected and it still won't stay on. The repair guy said he tested it for 3+ hours fully loaded and it had no problems. I wonder what the difference is.
    Likely a 3-5 day trip via UPS that included several 3-6 foot drops. Have them check for loose wiring harnesses with exposed solder joints, loose circuit boards, etc.

    At this point they should warranty operation.

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