Recent content by anderson111

Yessir, I called the number posted earlier in this thread.

I can't believe the responses I'm getting from DISH, almost feels like they DON'T want to retain any business. I've called multiple times, contacted DIRT still to no avail. I've pleaded with them, said I'd pay for the second Hopper, I asked if I could get one Hopper 3 and keep the Hopper with...

I guess I'll keep trying again. I did even mention that I was WILLING to pay for the second and she still said no. Thanks to all.....

Wow, I just called the President's number looking for 2 Hopper 3's and was told they can absolutely NOT put 2 Hopper 3's on the same account. Currently I have 2 Hoppers with Sling (wife and I use one and mother that lives with us uses the other) This really isn't the issue of the amount of...

Problem fixed!!!! Excellent customer service Tommy!!!!

I had purchased the Extra Innings package this season. This past week our area experienced a severe electrical storm and some of my equipment was affected. Long story short my Joey was burned out and a replacement was sent by Dish. When I attempted to connect it the wizzard would not come up...

Yes, Ive done everything, unplugged and re plugged all the connections, pulled out and reseated the card, rebooted, etc In the event its a bad receiver (It's been in service for a couple of years or so) and I dont have equipment protection, what is the best case scenario, costwise from DirecTV...

Four months ago I connected my Samsung flat panel LCD 720p TV to an existing H20-100 via an HDMI connection. Up until yesterday it performed perfectly when I turned the set on to a blank screen and the following message (this mode not supported) I swapped the TV (Samsung) to another room where...

Yes, the pole mounted in the ground would not be a problem. Is this something the installer would handle or is it the homeowner's responsibility? Is this considered part of the "normal" installation?

Currently I have a 3LNB dish mounted to the framing on the side of my roof as pictured below. When I upgrade to the 5LNB larger dish will this type of support bear the weight of the dish (notice only 3 of the lags are being used on the current mount). In any case the line of sight is not a...

Thank you for your reply, that's exactly what I needed to know!!:)

Later today I am going to call retention and attempt to negotiate a good deal for an upgrade. On my primary set I want to move up to an HR20 HD-DVR. My second set is HD and I want to upgrade to the most current HD receiver that will get HD locals and all the upcoming new HD channels (not...