Recent content by comptr

It also happens on my 55EF9500. Sent from my iPhone using Tapatalk

I actually have a hopper 3 and 4k Joey and have a International Package. I have 2 Dishes One 1000+ dish that is for the international channels and One Wing Dish for my Regular American Channels. I did my hopper 3 upgrade on the 31st and everything works just fine. The installed did have to take...

Yes that is the exact one. The installer told me it's a old lnb and that they may not have any but after calling his supervisor, he found out that they had one left and that it was used as they don't make them brand new anymore. Sent from my iPhone using Tapatalk

We want to hear how about your ordering experience! Well my ordering experience was quite good I called the number given on the forums which connected directly with the department that handles upgrades. I waited on the phone for 9 minutes and someone came on the line. I asked to upgrade to the...

I went for the upgrade to the Hopper 3 and it seems with international the 118 that it not only requires a wing dish but it required a OLD dual LNB. The installer installed a smaller new dish for everything else but international and used the other dish that was already there for international...

same here I find that feature annoying and it now requires me to push a additional button get rid of it.

Sorry i dont know which satellites my dish is pointed at but I know the international Is pointed at 118 I belive. Sent from my iPhone using Tapatalk

Well it fixed the issue. I don't know which arc I am on. Also the installer said it's his first Hopper 3 install and his first Hopper 3 install with international. Sent from my iPhone using Tapatalk

He called his supervisor and was told to use a older lnb for the international. He is trying it now. Sent from my iPhone using Tapatalk

Yes he did Sent from my iPhone using Tapatalk

My installer came at 1:00 and its now 4pm and its all installed but the international channels don't work. This is his first Hopper 3 install. Sent from my iPhone using Tapatalk

Well I am #97 on the list to be contacted but I called in at noon today and got my upgrade done over the phone and install date set for tomorrow afternoon.

ya I am also concerned about that tech fee as I have been out of contract for a while and my hopper needs to be replaced as the audio is cutting out.

well if that is the case that is excellent then.

CS also told me depending on the account that the install fee could be waived, but I guess we will find out tomorrow. If we can't get the install fee waived what is the minimum we would need to keep the dish protection plan and what does it cost ?