Recent content by elephant98

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    It's Free NFL Sunday Ticket Time Again!

    I've been a subscriber since 1997 and have 6 receivers activated on the account. I did not get the email giving the Max for free. I called in today for the second time and was not offered any sort of deal for ST by the initial customer service rep. So, I threatened to cancel my service and was...
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    NFL Sunday ticket deals/offers 2016...

    I called the direct customer service line this morning and stated "billing question" when asked the reason for my call. I was transferred to a nice rep and I gave my spiel that I am a long time customer and interested in getting some billing credits as well as whatever deal is available for...
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    2015 Sunday Ticket Deals/Offers

    Called in today and talked to customer retention to get my Sunday Ticket deal. Here is my background -- Customer since 1997 Have 6 active receivers on the account not under contract choice package no premium channels currently, but I do typically sign up for HBO and keep it for a couple...
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    2015 Sunday Ticket Deals/Offers

    Thanks for all the updates. I usually end up with at least the Max for free. Recently it has taken a lot more patience, repeated calls and sweet talking than usual to get what I'm looking for even though I've been a subscriber since 1997 (Sunday Ticket every year and usually have at least HBO...
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    NFL Sunday Ticket 2013

    I've been a customer since 1997 and have 5 active receivers on the account. Already have whole home dvr service, but wanted to swap out an HD receiver for the Genie. Not under contract. I'm also a big football fan. I called in, threatened to cancel, and got forwarded to customer retention...
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    Will I need a new dish or set up to get the Genie?

    I'm not really sure how the RVU technology works. But, it is supposed to be as easy as wirelessly connecting the tv to the router for internet services.
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    Will I need a new dish or set up to get the Genie?

    Sony KDL-70R550A
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    Will I need a new dish or set up to get the Genie?

    Power inserter is inside the house, plugged in next to the receiver. As for PIP, that is one of the reasons I'm now very interested in the genie. I'd much rather avoid paying the extra cost for an extra receiver six months of the year. Ironically, I happen to have a new Sony tv that has...
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    Will I need a new dish or set up to get the Genie?

    Thanks for the reply. That is what I thought too. So, I wonder why I have had trouble activating an additional receiver with a single tuner? During the fall and spring, I tried activating an additional receiver, hooking it up to my big screen and turning on PIP so that I could watch two games...
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    Will I need a new dish or set up to get the Genie?

    Greetings. It's been a while since I've posted here. But, I've always gotten good advice and info., so I thank you in advance for your remarks. I'd like to have a better handle on my options before I call customer retention and negotiate a deal. I currently have 5 Directv receivers...
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    Another check your bill thread

    I too had my HD access credit dropped this month after just one year. I called D* and the first person I spoke with said that it was taken off because I had received too many other unrelated programming credits in the last six months. That made absolutely no sense so I requested to talk with...
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    Canceling a leased receiver

    According to DirecTv's website, the D10,D11 and D12 are not compatible with whole home service, but the R22 you were able to purchase is compatible. I'll check it out and thanks for the tip about checking out the RID to make sure it is owned. The last thing I want to do is activate another...
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    Canceling a leased receiver

    Thanks for the suggestion, I didn't know that you could buy a previously owned receiver that is compatible with the new Whole Home service, now that DirecTv is going the leased route. I take it that I will have to find a receiver with an access card as well since I would have to return the...
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    Canceling a leased receiver

    I have two receivers hooked up to my big screen tv (an HD DVR and a standard receiver), mostly so that I can use the split screen to watch football in the fall. In the past, once football season was over, I would drop the standard receiver from the account until the next football season began...
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    Sunday Ticket discounts

    I just called in and got the $20 credit for 6 months. It didn't take much effort at all. I simply mentioned that I have had the ticket since 1997, but that I was concerned about the escalating price. I also questioned whether my auto-renewal rate was really the "lowest price available" as my...
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