Recent content by jgags6

Two days in a row that my Samsung has worked without having to reset the Joey after installing the emulator. So looks like that took care of it. Finally!!

Great news! Ill try mine tonight!

I'll keep my fingers crossed for you! If it works tomorrow let me know what splitter you used.

So I called my local AV retailer (where I bought my new Samsung that seems to be having the issue). And told them about the issues I've been having with the Joey 4 and everything I have tried to get it to work. He wrote me back with this response... "We would try this next -...

Well I just called Dish Support and of course they were no help. They just told me to call if it happens again. Which will be tomorrow morning. So I'm not sure if there is a better number to call where I can talk to someone who actually can help or cares, but Dish is about to lose a customer.

So I changed my HDMI to a new 2.1 and still had the same issue (first thing in the morning I was getting a "playback failed" on all live and DVR shows). So I switched the Joey4 with another Joey 4 that I have no issues with and guess what... this morning the same issue. So I guess that means...

Nope, brand new (in Novemeber) Samsung QLED. How did you manage that!?! I’m going to try to switch my HDMI to a new 2.1 then I’ll call and try to get another new.

So my main issue with the J4 is that upon startup I can navigate the menu/guide/dvr/even live channel change, but once I try to click and watch anything I get a black screen that says "playback failed" and it blinks over and over again. Then I can go back and try to click another channel or DVR...

I would try that, but like I've said in previous posts, I have two other J4's and I've switched them all to this TV and every one still has the same issue.

BTW I removed my Hopper + over a month ago and the J4 is still having the same issues - so it's an issue with the J4 or J4 software, not H+.

Yes, I have and the same problem is still occurring. And actually, not only do I have to restart the Joey first thing in the morning, but every time I turn the TV off and then turn it back on the Joey is basically frozen - or green screen or some other issue where I actually have to pull the...

Charlesrshell - I wouldn't be so quick to run out and buy a new TV.... I'm fairly positive this is a Dish problem, not a TV problem. I have 3 J4 and they work fine on one VIZIO and one old SAMSUNG, but every morning I am having the same issues you are having with a brand new Samsung QLED... and...

Same this is happening to me. What Brand of TV is it happening on? Mine is a new Samsung. I’ve tried switching J4, but still it happens with that TV. No way to solve the problem as far as I know.

Can we all agree that they J4 is getting worse - not better? And since that is the case why cant Dish fix the problems or just issue us older Joey 3 or 4K Joeys until this gets fixed?

That's exactly how my wife feels. When I am at home I can figure out what needs to be done (reboot or what combination of buttons to press) in order to get the J4 to work, but when I am not home I usually get a call. She wants to be done with Dish, but we are hoping they fix the issues in the...